Centauro Rent a Car reviews in Spain

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Spain?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Spain and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Spain. (*)

Reviews in Spain

julia liddell

I have been hiring cars from Centauro car hire for probably 20 years. Friendly, reliable and offer a great price

(5 / 5) 31/12/2024 00:53

Sanja Ušljebrka

The service was excellent! The car pick-up and drop-off process was very simple and hassle-free. The fuel deposit was refunded to my account the same day. They also have a great selection of new cars. Highly recommended!

(5 / 5) 21/12/2024 14:22

CMA

Had a great experience using Centauro car hire. Shuttle bus was waiting for only us after a delayed flight, staff member at customer desk was happy, polite and gave no hard sell or scaremongering tactics to upsell insurance (used by other firms!) He just provided clear & concise information on the company's policies. Drop off was a breeze, and extra convenient that there is a petrol station directly beside their office to fill up the car before returning. I sometimes have doubts about booking car rental off-site as it can be viewed as an inconvenience. However, not having to deal with cars parked in cramped multi-story spaces, pillars, barriers and kerbs as your first driving experience of an unfamiliar rental car, I think I shall book 'off site' from now on based on this experience.

(5 / 5) 30/04/2025 09:36

Doc Livesey

Very good, square. The most economic car they had was a little sportive, it was a very godd price 👌👌

(5 / 5) 10/04/2025 11:02

Constantin Popoiu

Extremely good service. Fast pick-up, they also have an app where you can load your documents. Car was good, price was fair. Drop-off was done in less than 1 min. I will for sure come back. Thank you!

(5 / 5) 02/05/2025 14:01

Pablo H

Great service provided. Staff very helpful and friendly. Got brand new Hyundai I20 and took full insurance just in case :) Quick collection and return in the office. Fast shuttle bus from/to the airport. All t&c clear and fair - just need to read them before, as from my observation not everyone does! Fuel policy should be full/full instead of 50/50 is the only thing I'm not fully happy with but it's still ok. And maybe full insurance per day a bit lower, at least for returning customers ;) Will definitely use again and hope to experience same great service! Thank you!

(5 / 5) 24/04/2025 11:51

Andy Koelman

I am absolutely satisfied with Centauro! The service is excellent, the cars are great, and the process is quick and smooth. Since I travel a lot and regularly need a rental car at the airport, Centauro has become my go-to choice. Whenever I see that Centauro is available at a location, I only book with them. Important to mention: I always book directly through Centauro and not via third-party providers – this has always worked perfectly for me. Thanks to Salah and Concha from the Ibiza team!

(5 / 5) 24/04/2025 15:40

Dointhebiz 1

Excellent, no hassle transaction, the car was clean and performed well. The lovely girl at the desk explained everything in a courteous professional manner. 10/10

(5 / 5) 18/03/2025 15:14

Jiří Šafer

I had an excellent experience with this car rental service. Despite a significant flight delay, it posed no problem, and the process for returning the deposit was smooth and effortless. I highly recommend this rental service and will definitely use their services again in the future if the need arises.

(5 / 5) 09/02/2025 18:07

Natalija Stojiljkovic

We rented the car in Malaga and returned it in Seville. The instructions for returning the car were clear and very helpful, which made the process smooth. We were a few minutes late due to a road closure, but the staff was understanding and didn't make a big deal about it, which we really appreciated. Returning the key was quick and straightforward. Overall, everything went perfectly, and we had a great experience. A special thanks to the polite lady working at the desk for her excellent service!

(5 / 5) 11/04/2025 08:58

Konstantinos Melessanakis

Got a car from them for 4 days. The whole thing went as smooth as possible. Very easy and fast to get the car. The agent was super helpful in explaining everything and there were no hidden fees except the gas fee which is refundable. The car was practically new (it even had dealer stickers) and super clean. No problems during the hire and super easy and fast return for the car. All in all super recommended for an easy, fast and painless car hire near Malaga with really good prices.

(5 / 5) 19/04/2025 10:48

Roussos Laura

Very pleased with the services provided. All the staff were friendly and provided the requested information. Very good quality-price ratio.I rented a Ford Puma for only 120 euros for two days - from Tuesday morning to Wednesday evening. 120 euros were deducted from my account for full gas, which were returned to me after 2 days. I recommend this company!

(5 / 5) 25/03/2025 06:59

Graham Davies

Transfer bus from airport to collection point, and transfer bus from drop off point to airport, takes only minutes and staff are excellent and very helpful. The staff in the office are excellent. We went for the premium package and highly recommend it for peace of mind - no hidden extras!

(5 / 5) 05/04/2025 17:46

David Stellfox

Extremely positive experience. Great car, friendly, helpful (English-speaking) staff. Everything was terrific. Recommend them!

(5 / 5) 13/04/2025 21:40

Elmar G. Bins

My experience with Centauro is one of smoothness, lack of bad surprises, friendliness, good cars, good prices, and professionalism. That said, the Madrid airport office feels a bit improvised, and I recommend customers to speak Spanish to make things a lot easier, and to be proactive communicators towards the staff. They've all been helpful and friendly, don't be shy to grab someone to get things done.

(4 / 5) 15/04/2025 20:49

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

(5 / 5) 28/12/2023 22:12

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

(5 / 5) 13/05/2024 08:39

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

(5 / 5) 22/11/2024 20:38

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

(5 / 5) 07/06/2024 08:18

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

(5 / 5) 18/08/2024 11:01

Matheus Gomes

Surprisingly I had a very good experience with them (I don't like renting cars, they frequently try to scam you). I rented through their website, which apparently only allows you to get the full insurance (no other option appeared to me). But the price was good and the reviews as well, so I booked a car. Flawless renting, from beginning to end. I had no problem at all, impeccable service, both at pickup and drop off. The gas deposit was returned fast, and the car I got was clean and working fine. In other words, a very easy and nice experience. If I ever need another car in Bilbao, I'll get through them. Highly recommended. PS.: the gas station very very close to them has the cheapest fuel in the whole city. A bonus point for that!

(5 / 5) 17/04/2025 14:34

ginger

Renting a car with Centauro is pretty straight forward.You either pay for the full insurance(highly recommended) or leave a deposit of 1,400 euros.From my experience with them,trouble and stress free,I will always support Centauro.The cars are in excellent condition and the most pleasant staff I have ever encountered in a rental car company.They have a new fleet of amazing cars to chose from and the prices are unbeatable. I am amazed at some of the negative comments posted here as my experience is the total opposite.There is good and bad in every car hire company but nothing compared to the excellent service I got with Centauro.

(5 / 5) 29/03/2025 15:45

PAVEL PENCHEV

We are very happy with the service and the car we used in Santiago de Compostela. Everything was fast, punctual, and efficient. The young man (unfortunately, I didn't catch his name) who picked us up with the shuttle was right on time, and everything went so smoothly and quickly that we didn't even notice how fast it all happened—no queues, no hassle. We will definitely be customers of this company again. Everyone was very kind and truly professional.

(5 / 5) 24/03/2025 15:44

Gabriel Foley

The staff were very helpful and efficient and I look forward to going to Centauro again because of the good friendly and helpful staff

(5 / 5) 26/01/2025 21:46

u99artur

Fantastic service! Just wait couple of minutes for the shuttle and on the place there are no queues and after couple of minutes you can drive your rented car. Taken option with full insurance and they only blocked 97EUR for the fuel. After car return fully tanked the staff only checks the level of it and they take uou to the terminal. NEXT day fuel blocked money have been back on the account. I can reccomend Centauro for 100%

(5 / 5) 03/05/2025 11:52

Matthieu B

Good service, all perfect! I really like the fact that insurance is fully included in the price: no doubt, no surprises. As well, cancellation is for free up to 24h before the pick-up date. Overall, I always rent with them as soon as they have an agency around :)

(5 / 5) 27/01/2025 06:25

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

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