julia liddell
I have been hiring cars from Centauro car hire for probably 20 years. Friendly, reliable and offer a great price
(5 / 5) 31/12/2024 00:53At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Are you going to hire a car in Spain and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Spain. (*)
julia liddell
I have been hiring cars from Centauro car hire for probably 20 years. Friendly, reliable and offer a great price
(5 / 5) 31/12/2024 00:53Sanja Ušljebrka
The service was excellent! The car pick-up and drop-off process was very simple and hassle-free. The fuel deposit was refunded to my account the same day. They also have a great selection of new cars. Highly recommended!
(5 / 5) 21/12/2024 14:22Grzegorz Kaczmarczyk
I picked Centauro based on user reviews and I was not disappointed. The courtesy bus was easy to find and arrived promptly. The check-out was smooth and took no more than five minutes. The car was spotless and almost brand new. No issues during the rental. The check-in was quick and unproblematic, the safety deposit was released promptly. All in all a very positive experience.
(5 / 5) 07/02/2025 19:19Doc Livesey
Very good, square. The most economic car they had was a little sportive, it was a very godd price 👌👌
(5 / 5) 10/04/2025 11:02Michal S
Great rental. Fast pick up and even faster return. With full insurance there was nothing to worry about and no deposit. I recommend 100%
(5 / 5) 31/01/2025 19:30Laurens Janssen
First, we booked the car in category F4A (intermediate SUV) directly from the Centauro website one month in advance. The price was EUR 406 including the premium package for 8 days rental and was a discount of EUR 54 over the normal price. Why do I give a price? If you start looking for a car in Mallorca, you get many prices for the same car and platforms or travel agents sometimes charge more. Second, we scanned all our details (passport driver's license) in the Centauro ID which you can create online. This eventually speeds up the process when you're collecting your car. Another thing is that it's very difficult to miss the location where the shuttle is located. Walking towards the parking garage you see all the shuttles buses from the rental agencies on your right, just before the entrance of the parking lot. Our shuttle bus was parked nearby and is easy to spot given the yellow colour. We were lucky and could hop on the bus as the driver waited. After a few minutes (and when the bus was full) he drove us to the Centauro parking lot next to the airport (and conveniently next to the Repsol petrol station). We went into the office and were fortunate to have only one person before us. The staff speak English (at least the employee we had) but as we speak Spanish we switched to Spanish. As we already scanned our documents, the employee quickly checked the passport and driver's license and asked for the deposit for fuel. If you read the conditions before , you know they're going to ask for this deposit (thus why some people get excited over this, I don't understand). The employee quickly provided us the keys and the place where the car was located. You book a car category, thus the car you get doesn't need to be the same as the car advertised. In our case, the Skoda Karoq turned out to be an Opel Garland. However both are in the same vehicle class (F4A, intermediate SUV Automatic). The car was spotless from the outside and also the interior was completely clean. We did notice some small scratches on the car but filmed and made photographs of everything. Moreover, the car was indeed completely full of gas and on we went. As we needed to pick someone else up from the airport we went to the, by the Centauro employee recommended place. We didn't have any issues with the car thus didn't need to contact Centauro during our stay. They provide a small leaflet with the most important traffic rules and I would recommend reading it as there are cameras checking for speed on the island and one can easily park in a place where it is not allowed. After our holiday we drove to the Centauro parking lot. Just before you're there, there is a petrol station where you can fill the car up till it's full. We did this and drove to the Centauro parking lot. After we parked the car, a Centauro employee looked quickly and told us almost immediately that everything was OK and that we could head for the shuttle bus, which was waiting. The whole process took only a few minutes before we were in the shuttle but to the airport. In short, we had a very pleasant experience with Centauro in Mallorca and would recommend them. Moreover, I would recommend booking with them directly and take the premium option as without you need to post a bigger deposit. Personally the few extra Euro was worth the hassle. Moreover, if you take premium, you get one additional driver for free (something which costs a lot at some other car rental agencies). Also check if rates have changed as it seems that rates can be much lower if they have an offer (and I noticed that these offers also change regularly)
(5 / 5) 13/08/2024 21:01Tim De Cubber
I have rented 3 times with Centauro Ibiza and everytime went flawless. I always booked directly via them and took the full cover. Luckily I did because the last time I scraped the side of the car against a concrete pole. Resulting in a lot of cosmetic damage. Because I had the full cover I did not have to pay anything and they were not angry when I brought the damaged car back. Would recommand.
(5 / 5) 13/01/2025 10:33Dointhebiz 1
Excellent, no hassle transaction, the car was clean and performed well. The lovely girl at the desk explained everything in a courteous professional manner. 10/10
(5 / 5) 18/03/2025 15:14Jiří Šafer
I had an excellent experience with this car rental service. Despite a significant flight delay, it posed no problem, and the process for returning the deposit was smooth and effortless. I highly recommend this rental service and will definitely use their services again in the future if the need arises.
(5 / 5) 09/02/2025 18:07Natalija Stojiljkovic
We rented the car in Malaga and returned it in Seville. The instructions for returning the car were clear and very helpful, which made the process smooth. We were a few minutes late due to a road closure, but the staff was understanding and didn't make a big deal about it, which we really appreciated. Returning the key was quick and straightforward. Overall, everything went perfectly, and we had a great experience. A special thanks to the polite lady working at the desk for her excellent service!
(5 / 5) 11/04/2025 08:58Fifty Dong
We were recommended Centauro by a friend. We we hired a car for one week. We arrived at Malaga airport and it was easy to find the pick up point at the airport, we had to wait for 5 minutes for the shuttle bus to take us to their office to pick up our car which was only 5 minutes from the airport. Collecting for car was easy, the car was clean and in good working order. Drop off was just as easy and my fuel deposit was repaid into my bank account by the time I landed back in the UK. I would highly recommend Centauro, not just based on the service but you also do not have to leave a large deposit like many of the other car rental companies.
(5 / 5) 26/03/2025 08:39Roussos Laura
Very pleased with the services provided. All the staff were friendly and provided the requested information. Very good quality-price ratio.I rented a Ford Puma for only 120 euros for two days - from Tuesday morning to Wednesday evening. 120 euros were deducted from my account for full gas, which were returned to me after 2 days. I recommend this company!
(5 / 5) 25/03/2025 06:59Graham Davies
Transfer bus from airport to collection point, and transfer bus from drop off point to airport, takes only minutes and staff are excellent and very helpful. The staff in the office are excellent. We went for the premium package and highly recommend it for peace of mind - no hidden extras!
(5 / 5) 05/04/2025 17:46David Stellfox
Extremely positive experience. Great car, friendly, helpful (English-speaking) staff. Everything was terrific. Recommend them!
(5 / 5) 13/04/2025 21:40Kachita Katcha
No issues with booking, renting and returning the car. It was my 2nd booking with Centauro, but first time in Madrid. Friendly staff, good car, few bumps around the body but all marked, I rented the vehicle for 20 days! No problems, I can recommend this company.
(5 / 5) 21/02/2025 21:06David Castro
I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.
(5 / 5) 28/12/2023 22:12sharone fajardo
The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!
(5 / 5) 13/05/2024 08:39Garreth Nunn
My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly
(5 / 5) 28/09/2022 18:50Lourdes Mera Sanchez-Rubio
I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!
(5 / 5) 21/07/2021 18:23Mark Vasey
Very helpful, clear and fast. Would recommend!!
(5 / 5) 24/01/2022 13:05Mirza Zeeshan Baig
Better cars, reasonable price great customer service.
(5 / 5) 22/11/2024 20:38Jennifer Wilson
Perfect a great place to hire a car. Good prices excellent attention
(5 / 5) 07/06/2024 08:18Álvaro Montes
Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos
(5 / 5) 18/08/2024 11:01Lilla László
We only had a good experience with Centauro Bilbao airport. Their transit bus was easy to find at the airport. They processed everything swiftly and got the car we had booked online. We were served by Kurt on both arrival and departure. He was lovely and very helpful.
(5 / 5) 21/03/2025 10:39ginger
Renting a car with Centauro is pretty straight forward.You either pay for the full insurance(highly recommended) or leave a deposit of 1,400 euros.From my experience with them,trouble and stress free,I will always support Centauro.The cars are in excellent condition and the most pleasant staff I have ever encountered in a rental car company.They have a new fleet of amazing cars to chose from and the prices are unbeatable. I am amazed at some of the negative comments posted here as my experience is the total opposite.There is good and bad in every car hire company but nothing compared to the excellent service I got with Centauro.
(5 / 5) 29/03/2025 15:45PAVEL PENCHEV
We are very happy with the service and the car we used in Santiago de Compostela. Everything was fast, punctual, and efficient. The young man (unfortunately, I didn't catch his name) who picked us up with the shuttle was right on time, and everything went so smoothly and quickly that we didn't even notice how fast it all happened—no queues, no hassle. We will definitely be customers of this company again. Everyone was very kind and truly professional.
(5 / 5) 24/03/2025 15:44Gabriel Foley
The staff were very helpful and efficient and I look forward to going to Centauro again because of the good friendly and helpful staff
(5 / 5) 26/01/2025 21:46Louis W
Centauro in Barcelona airport is amazing. Nothing is ever a problem, they are super helpful. The cars drive great and are well maintained and looked after. You pay more than other places, but you won't have any hidden fees or cheeky tactics. The staff are always amazing and very helpful even with my lack of Spanish. They speak great English & always take good care of me.
(5 / 5) 04/02/2025 11:36Matthieu B
Good service, all perfect! I really like the fact that insurance is fully included in the price: no doubt, no surprises. As well, cancellation is for free up to 24h before the pick-up date. Overall, I always rent with them as soon as they have an agency around :)
(5 / 5) 27/01/2025 06:25*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.