Centauro Rent a Car reviews in Spain

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Spain?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Spain and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Spain. (*)

Reviews in Spain

Lewis Clarke

I decided to rent a car here due to the positive reviews and was not disappointed! I submitted all my paperwork online (passport, driving license etc) so it was a breeze when I arrived. The car was a modern Kia, with carplay and extremely clean. The staff were very helpful when I forgot to add a car seat to the booking! I decided to drop off at the airport for a fee, as it worked out better for me to collect from this location. Drop off was so easy, no issues whatsoever and fuel refunded. Some top tips for people wanting to rent... renting cars at airports always seems hard work - i purposefully chose to rent here instead of the airport as it happened to also work better for me (still returned to airport for a fee). Always go direct through the company, instead of agencies to avoid hidden fees etc. I have used a lot of rental companies with lots of varying issues, but will definitely be using Centauro again thanks to this pleasant rental! :)

(5 / 5) 25/09/2024 08:17

Michał Baranowski

Fantastic experience, highly recommended! 1. The 'fast key' option which enables you to pick up and return your car extra fast! You can also return your car outside the opening hours - very convenient. 2. The car was new and clean both on the inside and on the outside. Our model had just over 10 000km mileage. 3. The staff and the office - very friendly, smiling, happy to help. 4. The parking is very well marked, we had no problem finding it. 5. The price for the rental was very competitive including the all inclusive cover without excess - you don't have to worry about any damage and just enjoy your vacations. All in all we were very happy and will gladly use your services again if needed. Kind Regards

(5 / 5) 13/11/2024 19:56

Andrei Morocos

Very good service. I recommend with all confidence. I made the reservation directly on their website, I chose full cover and I did not have a deposit blocked on the card, only a deposit for fuel, which was returned shortly.

(5 / 5) 03/11/2024 20:39

Claufius Gramm

Competent Service and Trustworthy. The price on the website is what you get. No additional costs. Better go here and take a taxi to the airport.

(5 / 5) 07/11/2024 16:15

Kurt Shuler

The staff at the Valencia Train Station Joaquín Sorolla are very professional and efficient, the best I have experienced at any rental car company (I have rented cars at least 200 times in my life). I have rented from this office over 5 times and the team there has been consistently helpful and fast.

(5 / 5) 03/12/2024 20:19

Laurens Janssen

First, we booked the car in category F4A (intermediate SUV) directly from the Centauro website one month in advance. The price was EUR 406 including the premium package for 8 days rental and was a discount of EUR 54 over the normal price. Why do I give a price? If you start looking for a car in Mallorca, you get many prices for the same car and platforms or travel agents sometimes charge more. Second, we scanned all our details (passport driver's license) in the Centauro ID which you can create online. This eventually speeds up the process when you're collecting your car. Another thing is that it's very difficult to miss the location where the shuttle is located. Walking towards the parking garage you see all the shuttles buses from the rental agencies on your right, just before the entrance of the parking lot. Our shuttle bus was parked nearby and is easy to spot given the yellow colour. We were lucky and could hop on the bus as the driver waited. After a few minutes (and when the bus was full) he drove us to the Centauro parking lot next to the airport (and conveniently next to the Repsol petrol station). We went into the office and were fortunate to have only one person before us. The staff speak English (at least the employee we had) but as we speak Spanish we switched to Spanish. As we already scanned our documents, the employee quickly checked the passport and driver's license and asked for the deposit for fuel. If you read the conditions before , you know they're going to ask for this deposit (thus why some people get excited over this, I don't understand). The employee quickly provided us the keys and the place where the car was located. You book a car category, thus the car you get doesn't need to be the same as the car advertised. In our case, the Skoda Karoq turned out to be an Opel Garland. However both are in the same vehicle class (F4A, intermediate SUV Automatic). The car was spotless from the outside and also the interior was completely clean. We did notice some small scratches on the car but filmed and made photographs of everything. Moreover, the car was indeed completely full of gas and on we went. As we needed to pick someone else up from the airport we went to the, by the Centauro employee recommended place. We didn't have any issues with the car thus didn't need to contact Centauro during our stay. They provide a small leaflet with the most important traffic rules and I would recommend reading it as there are cameras checking for speed on the island and one can easily park in a place where it is not allowed. After our holiday we drove to the Centauro parking lot. Just before you're there, there is a petrol station where you can fill the car up till it's full. We did this and drove to the Centauro parking lot. After we parked the car, a Centauro employee looked quickly and told us almost immediately that everything was OK and that we could head for the shuttle bus, which was waiting. The whole process took only a few minutes before we were in the shuttle but to the airport. In short, we had a very pleasant experience with Centauro in Mallorca and would recommend them. Moreover, I would recommend booking with them directly and take the premium option as without you need to post a bigger deposit. Personally the few extra Euro was worth the hassle. Moreover, if you take premium, you get one additional driver for free (something which costs a lot at some other car rental agencies). Also check if rates have changed as it seems that rates can be much lower if they have an offer (and I noticed that these offers also change regularly)

(5 / 5) 13/08/2024 21:01

Houda Elkarmani

perfect experience! 0 complanation 0 problem I really appreciate the service and also the price!! I don't understand the bad reviews but for my case the experienxe was 100% satisfying!! thank you centauro

(5 / 5) 30/10/2024 17:33

Grėta Balois

I always thought that cheaper is to rent a car in advance, but not at this time! We randomly rented a car for one day. The service was very smooth, girl at reception was friendly and she explained all the rules very clearly. The car for one day cost us 84€, +deposit for the gas (aprox.120), in case we won't fill it to the fool tank. The best decision, we visited so many beautiful places that day! We appreciate the service, thank you!

(5 / 5) 19/11/2024 12:51

Nick Rowan

Excellent service. Friendly. Efficient. Car in great condition. The minibus driver even ensured to drop us back at the airport beside the trolleys as we had heavy luggage.

(5 / 5) 10/11/2024 16:42

Mauritz Bollies

As easy as it gets. Took the basic insurance, had some minor damage and got my fuel deposit back the same day without hesitation. Friendly staff & very easy and quick handover to and from the car. Recommendation alert!

(5 / 5) 16/09/2024 14:29

Yoav Yeger

I've used Centauro Car Hire at Malaga Airport several times, and each experience has been excellent. I've even recommended them to friends and family, and they've had great experiences too! Their cars are always new, well-maintained, and in perfect condition, which is a huge plus. The return policy is absolutely fantastic and makes the whole process so much easier. The staff are always friendly and welcoming, adding a nice personal touch to the service. They also offer convenient transportation from the airport to their location, which makes the whole experience smooth and stress-free. Highly recommend Centauro for a reliable and pleasant car rental experience!

(5 / 5) 01/11/2024 09:12

Marta Kozak

I had a great experience. Very easy check in and check out. Great car in great condition. Clean. No hidden fees, very polite and friendly staff.

(5 / 5) 20/11/2024 22:14

Walnut

Recently rented a car here for 3 days. Excellent value, easy complimentary transfer both to and from the airport about 5 minutes drive away. The car I originally booked was not available but I was upgraded to an even better vehicle. Friendly and efficient staff also.

(5 / 5) 07/12/2024 09:02

Rick Dodds

Great car, staff, price. How often do I have no complaints about a car rental? As an American non-Spanish speaker it was all very easy. No hassles at all.

(5 / 5) 03/11/2024 15:52

Riaz Sanatian

First time I used this company to hire a car in Spain; Madrid airport. Excellent service! The car was in very good condition and the staff were friendly, helpful and efficient. and they did not try to hassle me in to buying all sorts of insurance cover! A no fuss honest car rental company. I will certainly use them again.

(5 / 5) 26/11/2024 16:46

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

(5 / 5) 28/12/2023 22:12

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

(5 / 5) 13/05/2024 08:39

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

(5 / 5) 22/11/2024 20:38

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

(5 / 5) 07/06/2024 08:18

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

(5 / 5) 18/08/2024 11:01

Mags Nik

My best car-rental experience so far. The booking procedure on there website is very simple, had by far the best options to choose from, I did appreciate the possibility to upload all the documents before hand to speed up the procedure. Very friendly staff at the office, very quick. The full coverage insurance was already included in the price, which I find just amazing, absolutely hate this part debating over which insurance to pay. Also no need to turn into sherlock holmes and look for any scratches with my portable microscope. The car was clean, new, in perfect shape, with built-in navigation, only car play didn't unfotunately work. We paid 103€ deposit for the fuel and you are free to return the car with how much fuel you wish, no need to bother refueling if you are in a hurry, the will simply refund you less. We did return in the center of the city and simply parked the car in parking lot and dropped the keys in a box. Absolutely perfect.

(5 / 5) 18/09/2024 17:49

Sergey Rufanov

The pick up was fast, the employee was nice and described all the details. There was free upgrade of the car to more expensive option, which was new and a pleasure to drive. Even though we returned the car slightly after the office was closed, there were no problems with that as it's possible just to put keys in a box at parking. Overall, very positive experience.

(5 / 5) 25/10/2024 08:35

Maru Garre

Our experience hiring a car could not have been better. Everything was organised quickly and with everything very well explained. The car was spotless and smelled really well. We had no problem whatsoever and the car drove nice and smoothly. The attention was perfect. I can't praise it enough!!!

(5 / 5) 23/10/2024 19:04

Michael Weihrauch

Service at the station extraordinary friendly and helpful. Although booking on website on short notice night before everything works well. Price favorable including fully insurance.

(5 / 5) 02/12/2024 19:55

Rennie Debattista

Rented a car for 5 days and got picked up from the airport with their shuttle bus, only waited about 20 mins. Collecting the car at the office was very efficient and were soon on our way. Very good quality car, just like new. Dropping off the car was also easy and again taking us back to the airport on their bus.

(5 / 5) 30/09/2024 18:22

Stefanos K.

We booked a car through the website, chose the full option with no deposit. There was no waiting time and the stuff were quite helpful. The car was fairly new, everything went as planned. Overall we are quite satisfied, would definitely recommend.

(5 / 5) 27/11/2024 07:00

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.