Reviews Centauro Rent a Car

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect these reviews?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)

Reviews in Spain

Nadia O'Connell

Perfect! Great service and value. The best experience company in my experience

(5 / 5) 11/01/2024 13:13

Amir Arefyan

Picked the keys up so easily from the locker without having to see anyone, brand new car, smelling new, spotless inside and outside. Dropped the car on return, someone came to us quickly took the keys, checked the fuel tank, and that was it, car was booked out and fuel deposit was refunded automatically. Best car rental experience. Went for the premium cover and uploaded my documents to use the fastkey service on arrival.

(5 / 5) 07/03/2024 07:48

Mariusz Sobieraj

Absolutely great. In low season we got a higher class car without extra charge, staff was very friendly, transfer from/to the airport exactly as desired, car pick-up and return only took a few minutes. I will definitely use Centauro again.

(5 / 5) 13/02/2024 21:30

Samson

Rented a car here several times. Good customer service and nice cars. Recommended!

(5 / 5) 08/04/2024 03:30

Yuri Kuschinsky

The experience was smooth, without any complications. Chose a Mazda 6 but got a Cupra Formentor. Great surprise! The car was clean, with only 25,000 km used, and had new cruise control. Felt new. The manager was friendly and spoke good English. Also had a good experience with this company traveling around Italy in 2023, too. Recommend, good choice if you need a car in Valencia.

(5 / 5) 08/04/2024 10:42

Attila Bekesi

Absolutely brilliant! We used Centauro hire for the second time, and still extremely happy with the service received. They provide a shuttle bus from the airport to the depot where you collect your car, but the journey is just like 5 minutes. The staff at the counter are very efficient and helpful. I even had a free upgrade (probably being a returning customer). On the return the car was checked correctly, and all deposits returned fast. Highly recommend!

(5 / 5) 22/04/2024 13:28

Octavian Rosu

Booked online on there website and got the premium deal. No hidden costs an no deposit needed. Full cover with a deposit to pay for the fuel. There is alot of bad reviews on here but i can honestly say from the moment we left the airport we was driving away in a nice decent car. Thank you Centauro

(5 / 5) 22/04/2024 09:31

Marko Jerman

The service was quick and easy to use. The staff was respectful. The car was clean and new. Had some reservations due to bad comments and traveling with two small kids, however our experience was very good.

(5 / 5) 26/04/2024 05:59

Peter Tomcik

Very first and excellent experience with Centauro. Reasonable price, quick handling, car in a good condition. Refunds processed in one day! Definitely recommended. Looking forward to using Centauro next time.

(5 / 5) 11/03/2024 19:21

Martyn Henry

We wanted to rent a car in Seville for 1 day to explore the region and visit Ronda. Lots of options at Santa Justa station with very mixed reviews so we were a little uncertain. We decided to go with Centauro and booked the smallest car option (fiat 500 or similar). The counter staff were very helpful and really friendly and we were upgraded to a larger car for free. The car is easy to collect/return and it is relatively straightforward to leave Seville via Kansas City avenue. The deposit for fuel was returned very promptly upon returning the car with a full tank. Would definitely use this company again if renting in Seville.

(5 / 5) 05/03/2024 17:27

ABDULLA AL BALUSHI

Centauro, thank you for the fifth time, upscale services, and new cars. There is nothing hidden in the contract from A to Z. Everything is clear . Receive the car and deliver it simply.. Every time I rent a car from them, they prove that they are better than the last time. If you are looking to rent a car, Centauro is the best choice for you. Well done, guys

(5 / 5) 24/04/2024 08:38

Cristina Petricanu

Easy to rent, they don't ask for a full guarantee, just a fee they return if you give the car back with a full tank. centrally located, friendly staff

(5 / 5) 26/04/2024 14:21

Sarah

Always use Centauro, and have for 20 years, excellent service, you may pay a little more, but there are never any issues. Always happy to help. The cars are always clean and washed, we always check the vehicle before leaving the compound to ensure there are no issues, but in 20 years only had a couple of cars with s slight scratch or small dent and they were happy to record. Always taken car back full of fuel and refund is very prompt - shuttle bus is great and runs regularly to and from the airport - thank you

(5 / 5) 28/04/2024 09:34

freyja perez

Accesible y económico el coche, la atención genial ... Todo muy bien, seguro que repito. Un viaje sin problema de ida y vuelta a Galicia desde Zaragoza.

(5 / 5) 24/04/2024 18:46

Marek Hrusky

I booked a car for a trip to Ávila. At the time of arrival at the Centauro office there were only 2 customers at that time (Saturday). Process of pick up was movie-like experience thanks to the charismatic gentleman at the counter :D All conditions were explained very well. Car was clean inside and outside, with some casual imperfections on the bodywork documented in a contract. Navigation and sensors worked well. Drop off was easy - before returning I went to the gas station, which is 4 roundabouts east of the office, filled up (vacuumed day before), then drove to the office where there are parking spaces on the right hand side. I found one, parked, got my luggage, went to the office and handed the car keys to the gentleman at the desk. He assured me that the fuel deposit would be refunded later, which indeed came next day. Madrid Centauro - Barajas Airport - 7 stars!

(5 / 5) 27/04/2024 01:39

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

(5 / 5) 28/12/2023 22:12

Sharone Fajardo

The best car rental ever! Not complicated, no fuss, no additional charges, car in perfect condition, deposit money for fuel was credited back to my account on the same day that the car was returned, service was fast and the attendant was very friendly and accommodating. The only rent -a-car that does not require a deposit, additional driver is free and debit cards are accepted. It's just perfect. We will definitely rent again!

(5 / 5) 02/04/2024 10:24

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Ali

Very professional staff. Highly recommended.

(5 / 5) 25/03/2022 23:34

Rafael Vazquez

Used once (for the time being) and the process for getting and returning the car was very efficient and clear. The car was covering the expectations. In the overall the experience was very good.

(5 / 5) 23/04/2024 08:49

Sarah Wellburn

A really good hire experience in all respects. I think what made it notably good was the attitude of the staff, who were particularly nice at this office - patient, professional, friendly, seemingly genuinely kind/caring. Also (of course) the car was very good - clean, tidy, low mileage, good runner. And I liked the fact that there was no pressure applied for me to take out the full-cover insurance - my choice not to do so was simply accepted/respected without question - and this meant that the price I paid for 5 days' hire was exceptionally good value.

(5 / 5) 27/04/2024 21:55

Sandra Teijeiro

Atención amable y clara del personal de oficina. Coche nuevo, limpio y grande. Muy cómoda y accesible la recogida y devolución del vehiculo en el parking Arenal.

(5 / 5) 12/04/2024 19:38

Jose Garcia

Absolutely amazing and fantastic service. Staff were friendly, efficient, and to be honest, kind. I normally dread hiring a car, but this experience was just perfect. I will endeavour to only hire from Centauro from now on. P.S. please never sell this to the other hire companies. It is so nice to be able to start your holiday without grief. Thank you.

(5 / 5) 03/04/2024 17:21

Bout Book

Brilliant. Recommend. Excellent customer service, so helpful, knowledge. Made whole experience enjoyable, clear and easy

(5 / 5) 28/04/2024 18:45

Usman Awan

The best car rental service out there. I wish it were available in more countries. 65 Euros for 2 days of car rental (perfect condition manual Nissan Juke 2nd Gen), no deposit, all covered. Only 112 Euros were deducted for fuel (full-to-full option) and the amount was returned within 2-3 working days. Shuttle bus was waiting at the airport and check-in took less than 5 minutes. The representative at the office provided answers to all the driving related queries that I had. Would definitely recommend this company for the value offered at such competitive price.

(5 / 5) 25/04/2024 14:21

Patrycja Czobot

We rented a car for 4 days to travel to Montserrat and around Costa Brava. The booking process was smooth, car worked without any issues, we got the fuel deposit back very quickly after returning the car (like 1-2days!). Overall, very positive experience and no issues in any part of the process. The car was new and worked perfectly

(5 / 5) 07/04/2024 11:02

Reviews in Portugal

Agnieszka Strzępek

I rent a car in Lisbon 2 times: 3 years ago and last week. All was very good. Nice service and good cars. No problem to pick up and give car back. But all the time I read opinion about that people wait a long time to pick up car, hopefully this comments passing to a manager who could introduce some changes in the service to resolve this point and assure much better rate for the Centauro.

(5 / 5) 13/03/2024 20:23

Rodney Pomfrett

Great service right from the start as pick up at Faro airport went well, securing the car was simple, the car was excellent and drop off very smooth. A special thanks to Nuno who drove us back to the airport. Would thoroughly recommend

(5 / 5) 15/04/2024 15:44

António Soares

Amazing rent a car company. This is the company that I always trust when I need to rent a car in Porto. I already booked 4 times with them. Very easy to pick up and to return the car. Also, they have a free shuttle bus from/to the office/airport, it is a 5 minutes trip. The cars are really good. My last car was a completely new one with just 9 kms. When picking up the car you need to leave 2 deposit amounts, one for the fuel and another for the tolls, around 70€ + 100€. Fuel deposit was returned immediately when the car was returned. Everything went smoothly and without any problems. Highly recommended! A special thanks to Rosana for her amazing work and sympathy.

(5 / 5) 27/03/2024 18:15

Craig Pike

Staff was great. Picked up at the airport and brought to the location. Only took a few minutes to get all the paperwork completed. Car was new with all the fancy gadgets inside, Android Auto/navigation/wireless charging. They were also extremely helpful in getting us in touch with a local taxi driver to pick us up the next day in order to catch an extremely early flight.

(5 / 5) 14/04/2024 14:37

Reviews in Italy

Mario Šopar

Everything was perfect, fast and easy! If you pay full insurance you don t need to leave deposit with credit card. Only deposit for fuel with any card (aprox. 100 €) what they return in 2 days!

(5 / 5) 21/04/2024 22:05

ONi Ndreko DJ

I booked a car from the website, everything was ok. The car was as I expected. The service of the staff is very good.

(5 / 5) 06/04/2024 18:58

Ivars Upmalis

The fastest car rental service company! Excellent service, transfer only 5 minutes both on arrival and departure! I always choose this company!

(5 / 5) 22/04/2024 18:35

Diana

I rented the car for four days, although I chose another car, the one I received was in very good working condition, clean and relatively new. The Centauro staff was very kind both when picking up and handing over the car. I benefited from free transportation from and to the airport.

(5 / 5) 23/04/2024 16:01

M Bobo

This week I rented a car from Centauro at Pisa twice. They were outstanding both times. No waiting, and good clean cars, excellent prices and especially, very nice staff. I think these were the best rental experiences of my entire life.

(5 / 5) 22/04/2024 19:03

Paweł Kwieciński

Zero problems, car brand new, very friendly staff. They speak very good English. I got a free upgrade. Btw car doesn't need to be washed prior to return but I'd suggest doing it anyway. There's a car was nearby that it's very modern.

(5 / 5) 26/04/2024 16:54

Christina Callisen

Best car hire experience we've ever had. Very happy with the car, which was in our opinion even better than the Ford Kuga we were expecting. We booked directly with Centauro and had done all registrations ahead of our arrival. This meant everything was ready for us and we were on our way within minutes. Excellent service from the staff! We had the premium package included which meant all covers were included and no deposit. Will definitely be using Centauro from here on out!

(5 / 5) 19/04/2024 18:06

Camille Plourde

I was terrified about driving in Sicily but this is by FAR the best car rental experience I have ever had. When you arrive climb one floor up and cross the street in front of the terminal (main entrance which is in front of the police office). Then there is no signs for the shuttle so we thought we got fooled but no, less than 10 minutes later the bus showed up (it's VERY yellow and written Centauro in huge letters so you really can't miss it). It's about a 10 min drive to the Centauro office where we got our car in about 5 min. I highly recommend taking the premium offer which gives you full insurance and an extra driver (driving in Sicily can be very interesting so we felt much better having the full coverage). Also if you book directly on their website the premium package is cheaper, so it's worth it! Don't be surprised they charge you for the gas when you get the car but you get the money back if you bring back the car full. Highly recommended!

(5 / 5) 19/10/2023 12:26

Peter Todorov

It took me literally 5 minutes to get the car, because I have scanned my driving license before. The car was clean and new. Asked for additional two kids seats and the guy from the reception made 100% discount for the second one. I would recommend to take Smart Cover, because you have full insurance. They don't even look at the car when I returned it.

(5 / 5) 14/04/2024 18:57

Jelena Radakovic

Car was in perfect condition and clean. We had a Mini Countryman. Service at Bologna Centauro office was polite and efficient. The Shuttle bus drivers were also very polite. Overall, positive experience, I would recommend it.

(5 / 5) 24/04/2024 05:23

Reviews in Greece

ian G

I have rented from the Athens airport office on several occasions and i have always found them very professional and efficient. All the cars were in very good working order and very clean. The latest car i used, a fiat Panda, was brand new. I have found the staff service on pick up and on return of the car to be efficient and fairly quick even at busy times.

(5 / 5) 24/04/2024 21:23

Christos Maramis

Since moving abroad, we have been using Centauro rental service regularly whenever we travel back to Thessaloniki. We have been very satisfied with the quality of the vehicles, the facilities and the personnel of the Thessaloniki Airport office, who is really reasonable, polite and eager to explain the rental conditions. In particular, Katerina was very helpful in our last drop-off yesterday!

(5 / 5) 08/04/2024 06:10

Alberto Conesa

We had a really nice experience booking at Centauro. Online reservation was quick and taking the car in the office really fine. Girl that attend us was resolutive and efficient, providing all information and a better vehicle for a little more. No issues, great vehicle and did not have any problem returning. The bus to the airport also quick and efficient. I will repeat hiring with this company

(5 / 5) 31/10/2023 18:03

Boris Frankovič

One of the best experiences with car rental. The staff was very friendly and helpful, for a low price I got a premium service with the full coverage and zero excess. Everything was very clear and transparent, no hidden fees or ambiguous conditions. Despite settled away from the Chania airport, you can reach it easily with the shuttle service provided for free.

(5 / 5) 17/04/2024 22:31

Julian Matz

Pickup and drop-off was very efficient and without any trouble. Staff was very friendly and welcoming. Car was a Citroen C3 in very good and clean condition.

(5 / 5) 10/04/2024 22:19

Gordon Ng

Great staff and great service. Our plane arrived extra late and the shuttle driver stayed and made sure we taken care of. The process from receiving the car and returning it was seemless and professional. I was lucky enough to receive a brand new car during my visit.

(5 / 5) 24/04/2024 20:29

sarah west

Love this company. Use 6/7 times a year. Speed and efficiency is great. Transport to and from airport is super quick - 2 mins. Cars are always good quality too.

(5 / 5) 28/04/2024 23:18

adrian burceag

The reservation was made easy online directly to Centauro website, the documents can be send to them from booking page. I receive a free upgrade for the car (a new one 😀). Pick-up and return fast and easy. Good job Centauro rent a car !!!

(5 / 5) 17/04/2024 21:01

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.