Centauro Rent a Car Portugal reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews for Portugal?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Portugal and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Portugal. (*)

Reviews in Portugal

5422 reviews at Lisbon/Lisboa Airport

(4 / 5)

Crista Laslo

Great experience! This was our second time using Centauro Rental and everything went smoothly. We booked our car online before our vacation — using the app and opting for full coverage. From the airport, we took the shuttle bus — there was no waiting time. At the office, all formalities were completed in about 15–20 minutes. The only downside: the first car didn't have a retractable cargo cover. We noticed this ourselves, and the staff immediately replaced the vehicle. Still, I would have appreciated being informed in advance by the company about the missing cover. The drop-off process took only 5–10 minutes and went without any issues.

(5 / 5) 21/07/2025 05:22

2849 reviews at Faro Airport

(4 / 5)

H C

What a great experience we had. From customer service ( Ariana was very professional and polite ) to the shuttle to the aiport or the car ( Citroen C3 brand new and very easy to drive, everything was great. Totally recomend it and I'll definitely be back and rent with them.

(5 / 5) 23/07/2025 23:11

3378 reviews at Porto Airport

(4 / 5)

Yarmali Omar

I had a great experience with Centauro Car Rental near to Porto aéroport. The access was by Centauro bus from the aéroports, or 15 min by walking. The staff was friendly, professional, and helpful throughout the entire process. The car I received was clean, in excellent condition, and a recent model, which made driving very comfortable and enjoyable. The pick-up and drop-off process was smooth and well-organized, with clear instructions and no hidden surprises. I highly recommend booking directly through the official Centauro website—it's straightforward and often offers better deals. Also, I strongly suggest choosing the full insurance option. It gives you complete peace of mind during your trip and helps avoid any issues in case of minor damage or scratches. Overall, Centauro provided excellent value and service. I'll definitely rent from them again on my next visit to Portugal!

(4 / 5) 29/07/2025 15:10

2279 reviews at Madeira Airport -Funchal

(4 / 5)

Marco Pensato

Perfect service. Fast pick up and return. No bad surprises. Staff very kind and efficient. They also set up a baby seat for my daughter in the van to go back to the airport! One of the best experience I had with car rental - very Recommended!

(5 / 5) 09/08/2025 12:21

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

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How to pay

  • What are the different ways I can pay for my car hire?

    1.   Payment by Credit or Debit Card:  payment can be made using a credit/debit card (Visa/Visa Electron or Mastercard) either via our web site or on collection of the vehicle. You need to know that there will be a deposit applicable if you do not choose the Smart cover. The deposit will be refunded to you at the end of the rental if there is no new damage made to the car. For Portugal, a 100€ deposit will be charged to your debit or credit card to cover possible Via Verde toll charges. Debit cards must be nominative. If you have prepaid on the web for your vehicle you must use the same credit/debit (Visa/Visa Electron o Mastercard) when picking up the car. At our Athens & Thessaloniki offices, we only accept payment with a credit card.

    2.   Cash payment: we accept cash for your car hire in Spain and Portugal (Italy and Greece cash is not accepted). In these cases, and as a guarantee, you are required to leave a deposit for the excess applicable to the vehicle given using a credit card (NOT DEBIT).

    We do not accept prepaid cards, American Express, Maestro or Diners Club.

  • Can I pay with my credit card if I am not the person who picks up the car?

    No, the driver must present a valid credit or debit card in their name on collecting the vehicle.