At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)
Jenny Murphy
Love this car hire company. The cars are competitively priced and the full insurance package is a bonus, leaving you with nothing to worry about. You can upload all your documents before you arrive so the wait time is less. The car hire place itself is about 10 mins away but the shuttle bus runs every 15 mins. The cars are mostly brand new are in great condition. The staff are very helpful and friendly. I would highly recommend.
(5 / 5) 23/10/2024 18:27Денис Стоянов
Centauro Rent a car we love you! ❤️ Second time rent with you, and the third on December and I can't wait. The best rent a car company in Italy! To rent a car without excess with a small deposit for the fuel it's just 100% perfect. Just to inform the customers ⚠️ if you rent a car directly with the local company you're smart, if you rent a car with a broker so that's not the smartest think that you can do. I understand you you're on holiday, you want to save money from everything, but you're make reservation to the broker and there's a rules and conditions that you need to read. Writing bad comments without understanding anything or being guilty of something and then blaming the company for doing their job properly is a bit dumb. Thank you!
(5 / 5) 29/10/2024 01:01pēteris rozentāls
Best experience in car rental I had so far. Just if you start from booking - there are no price without insurance and other things which are not usually included in the base price. You just have option to pick a car and the price you see is all inclusive price. Pick up was very quick and easy - 10 minutes for shuttle bus and 2 minutes in the office for receiving a car. The same when returning.
(5 / 5) 24/10/2024 07:01Liudas Baronas
Good service, recommend having an account on their website and booking online 👌🏻 The shuttle bus takes you straight from P1EST area where lots of other car rental companies buses stop. Easy to find.
(5 / 5) 31/10/2024 22:05Janina Sirola
We got Wolksvagen T-Cross from Centauro Pisa Airport. Car worked perfectly. Picking up and returning went really smoothly. We had full coverage to cover all accidents so we had a stress free holiday. I am really satisfied and will use their services in the future!
(5 / 5) 27/10/2024 07:36Wojciech
My first experience with Centauro and I couldn't be more satisfied and pleased with their service. The pick-up and return was fast and easy. No waiting time for the bus at the airport, it was waiting for us instead. The pick up process took less than 10 minutes. The car in a very good conditions and as advertised on the website. The return was also easy and quick. The fuel deposit returned on the following day upon my departure from Sardinia which makes the company very reliable and thrustworthy. The staff was friendly and approachable. Overall I had a great experience with Centauro and would recommend to anyone willing to rent a car in Sardinia. Great job guys! Your are awesome!
(5 / 5) 24/10/2024 10:29SuperLiconic
It's my 3rd time with Centauro ( first in Olbia) and always good experience. I'm choosing this rental over the cheapest ones reccomended by car rental brokers to avoid bad surprises. Thank you again Centauro. BTW I'm still at the airport and my deposit is already back into my account.
(5 / 5) 21/10/2024 18:02Danijel Rod
We had absolutely no problem with centauro rent a car service. Shuttle bus had arrived 10 minutes after our arrival at the airport. I recommend to go with premium ensurance instead leaving 1100 euros deposit. It will be easier for you to drive knowing you are safe from any possible damage on your car especially if this is your first time on Sicily. Also, fuel deposit was back on my bank account just next day I left the car. Would recommend this company every time.
(5 / 5) 15/10/2024 08:44Daniel
Great experience! Friendly staff, perfect communication, new car (14k km), great prices, no additional taxes or something else on arrival for pick up. Full on full tank policy, full insurance. If you go to Sicily and rent a car, choose Centauro.
(5 / 5) 26/10/2024 21:22Elias Edengrand
We flew to Bologna to attend a wedding, others in our party arrived earlier and had opted for car rental companies located at the airport. Luckily I had read reviews of Centauro beforehand and choose to rent from them instead. The rest of our party was delayed over 3 hours because the other companies tried to sell them additional insurances, tried to give them worse cars than the ones they had booked and had very poor child seats, all of which costed them several hundred extra euros because they were forced to purchase additional insurance costing €45 a day. For us, Centauro called upon our arrival and gave directions where they were waiting with their free transfer bus that picked us up, drove us to their office and supplied us instantly with a fresh new car for basically no money at all. A fuel deposit was the only thing that had to be paid for which was later refunded. Full insurance included in the price and no hidden fees. Excellent child seats with many different options. Nice and friendly staff. I told the others in our party about Centauro and they were all jealous and regretted not renting from them instead, as not only did we get best price but we got the best car too. Returning the car was simple and the fuel deposit was refunded instantly and then their shuttle bus took us, for free, to the airport. When travelling to Bologna, don't look for the comfort of choosing a rental car company located at the airport, choose Centauro. It's a five minute drive from the airport but you save hours and money when renting a car.
(5 / 5) 07/10/2024 09:07*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.
There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price.
Using our booking platform on the website, you can easily cancel your reservation without any charge up to 24hours before the scheduled pick-up time of your booking. After this period, no refunds will be applicable.
Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.
In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.
You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.
If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,