At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)
Daniel Binau
I love Centauro! By far the best car rental agency I have ever used. It's a flawless experience every time, and their staff always goes the extra mile for the customer. I am so happy Centauro exists. I use them every chance I get, and always recommend them to friends. Steer clear of other agencies and just use these guys every time.
(5 / 5) 14/01/2025 08:25Денис Стоянов
Centauro Rent a car we love you! ❤️ Second time rent with you, and the third on December and I can't wait. The best rent a car company in Italy! To rent a car without excess with a small deposit for the fuel it's just 100% perfect. Just to inform the customers ⚠️ if you rent a car directly with the local company you're smart, if you rent a car with a broker so that's not the smartest think that you can do. I understand you you're on holiday, you want to save money from everything, but you're make reservation to the broker and there's a rules and conditions that you need to read. Writing bad comments without understanding anything or being guilty of something and then blaming the company for doing their job properly is a bit dumb. Thank you!
(5 / 5) 29/10/2024 01:01Maria L G P
Very efficient, I have waited less than 10 minutes for the pick up on terminal 1 ( at the exit 16 ( they were dropping a client). The instructions were easy to follow. The drive is short and the driver is attentive. Davide, was very helpful, patient and assisted with all the queries! Amazing service! I recommend and will come back.
(5 / 5) 29/01/2025 20:32Alexander Kurchin
Great car rental company! They have great, high quality cars, I had a new Ford Focus with all the electrical assistants. Pick-up and drop-off were very swift and paper-less. The company also provided a comfortable airport transfer. Highly recommended
(5 / 5) 29/12/2024 14:22Paul H
Centauro Rental Car in Pisa ( close to the airport) delivers a seamless and exceptional car rental experience that far exceeds expectations. From the moment you arrive, their team greets you with professionalism and efficiency, ensuring a smooth and hassle-free process. The fleet is modern, meticulously maintained, and offers a wide variety of vehicles to suit every traveler's needs, whether you're exploring the rolling hills of Tuscany or navigating Pisa's historic streets. What truly sets Centauro apart is their attention to detail and customer-centric approach. The cars are spotless, the paperwork straightforward, and the team always ready to provide helpful travel tips or advice on local attractions. Transparent pricing and no hidden fees add to the peace of mind, making it a trustworthy choice for travelers. Conveniently located near Pisa's main transport hubs, Centauro makes picking up and dropping off your vehicle a breeze. For those seeking reliability, quality, and outstanding service, Centauro Rental Car in Pisa is a top-tier choice that guarantees a worry-free journey through the stunning Italian countryside. Highly recommended!
(5 / 5) 08/01/2025 17:08Wojciech
My first experience with Centauro and I couldn't be more satisfied and pleased with their service. The pick-up and return was fast and easy. No waiting time for the bus at the airport, it was waiting for us instead. The pick up process took less than 10 minutes. The car in a very good conditions and as advertised on the website. The return was also easy and quick. The fuel deposit returned on the following day upon my departure from Sardinia which makes the company very reliable and thrustworthy. The staff was friendly and approachable. Overall I had a great experience with Centauro and would recommend to anyone willing to rent a car in Sardinia. Great job guys! Your are awesome!
(5 / 5) 24/10/2024 10:29SuperLiconic
It's my 3rd time with Centauro ( first in Olbia) and always good experience. I'm choosing this rental over the cheapest ones reccomended by car rental brokers to avoid bad surprises. Thank you again Centauro. BTW I'm still at the airport and my deposit is already back into my account.
(5 / 5) 21/10/2024 18:02Stefan Anhalt
We had a small Hyundai i10, and it ran smoothly without any issues. The service was great, and Alex was very friendly. Communication was excellent, and I would definitely recommend this service. After returning the car, Alex even drove us to the train station, showing genuine friendliness and helpfulness throughout the entire experience.
(5 / 5) 12/12/2024 12:27Maurizio Camilleri
Friendly welcome from 2 Ladies at the desk. Fast check in. Nice upgraded car and also no problems on return. Car was booked with full insurance. Thank you
(5 / 5) 13/01/2025 04:22Jordan
Friendly customer service and efficient handling. Had the Opel Corsa which isn't in the greatest shape, as a previous review pointed out, but I paid very little for it so really see no reason to complain. Recommend this company!
(5 / 5) 29/01/2025 20:30*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.
There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price.
Using our booking platform on the website, you can easily cancel your reservation without any charge up to 24hours before the scheduled pick-up time of your booking. After this period, no refunds will be applicable.
Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.
In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.
You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.
If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,