Centauro Rent a Car Italy reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Italy?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)

Reviews in Italy

Osman Gulseven

I rented for a week. They picked me up quickly (I called them) from the airport. The car was good. Gasoline deposit was returned back after 3 days. All was fine.

(5 / 5) 25/06/2025 09:44

Alžběta Macourková

I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!

(5 / 5) 25/03/2025 21:10

Ahmed Alsharif

Best rental car I've ever rented in. Price very satisfied based on the car types. Pickup car was smoothly and no need for deposit only they charged you 129€ for fuel, once you return the car with full tank then you receive your charge. I have small notice, tires was close to die but not bad. Also they have a bus shuttle to take you from and to airport. I hope it's not the last time for renting with them.

(5 / 5) 27/04/2025 20:00

Daniel Korronace

Excellent Car Rental Experience in Bergamo, Italy! I recently rented a car from this company in Bergamo, and I couldn't be more satisfied with the service. Everything went smoothly from start to finish. One of the highlights was that they upgraded my car to a higher category at no extra cost — a very pleasant surprise that made my trip even more enjoyable. The staff was friendly, professional, and efficient. The car was clean, in perfect condition, and the whole process was quick and easy. Highly recommended if you're looking for a reliable car rental service in Bergamo. I will definitely choose them again in the future!

(5 / 5) 18/07/2025 11:40

raul calir

Excellent car rental experience with Centauro at Pisa Airport. The staff were friendly, professional and genuinely helpful throughout. The shuttle service from the airport was quick and well organized. The vehicle we received was in great condition and perfectly clean. We appreciated the speed and efficiency of the whole rental process. No unnecessary waiting or hidden surprises – everything was clear. Their customer service felt personal and human, which is rare today. Pick-up and return were both smooth and stress-free. Highly recommend this company for anyone arriving in Pisa. We'll definitely rent with Centauro again in the future!

(5 / 5) 14/07/2025 11:08

Adrian Razvan

Centauro offers new and stylish cars, with full coverage and no deposit. They also provide shuttle services from and to the airport, ensuring top-notch services. When I travel, if available, always rent from them.

(5 / 5) 04/07/2025 21:25

Mehdi Raouah

I recently rented a car from Centauro and had an excellent experience from start to finish. The booking process was simple and transparent, with no hidden fees or surprises. When I arrived at the office, the staff were friendly, professional, and efficient. They explained everything clearly and got me on the road quickly. The car itself was spotless, modern, and in perfect condition—it drove like a dream! I also appreciated Centauro's flexible fuel policy and fair deposit system, which made the whole experience stress-free. Returning the car was just as smooth, with the check-in team being courteous and quick. Overall, Centauro offers great value for money, outstanding service, and reliable vehicles. I'll definitely rent from them again on my next trip and highly recommend them to anyone looking for a hassle-free car rental experience!

(5 / 5) 12/07/2025 07:17

Rafael Marconi Rodrigues

It was a very good experience renting with Centauro in Palermo. I can say the best experience I had renting car everywhere. I would like to give a special thanks to the team in the office that managed to extend my rental in 3 days. I made and paid the extension online but for some reason it was not completed. By phone it was not possible to solve, therefore I needed to go to the office. At this moment, there were no more cars available. However, the team acknowledged the issue and found out a solution, I really appreciate. Kudos to local staff :)

(5 / 5) 18/07/2025 15:34

Loredana Elena

A very good experience!!! I booked the car and paid for it online, including full insurance. When we arrived, the gentleman at the counter was very kind and helpful. He took a small deposit of €116, which was the equivalent of a full tank of fuel, just in case we didn't return the car with a full tank. We brought it back full, and the money was refunded to me in no more than 2 days. I definitely recommend them!

(5 / 5) 25/06/2025 05:12

kate delikostides

Great service. Although the car we booked always unavailable we got an upgrade which actually served us better. The staff were very helpful and cooperative and the car was in excellent condition. Easy pick up and drop off. Small deposit needed but this is the case in all rentals. Overall I would totally use this again and recommend it as well. Also they provide a shuttle bus for the airport which is very helpful. Thanks guys!

(5 / 5) 24/06/2025 18:17

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

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Cancel a Booking

  • What is the cancellation policy? Is there a charge?

    There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price. 

    Using our booking platform on the website, you can easily cancel your reservation without any charge up to 24hours before the scheduled pick-up time of your booking. After this period, no refunds will be applicable.

    Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.

    In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.

  • How do I cancel my booking?

    You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.

    If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,