Centauro Rent a Car Italy reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Italy?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)

Reviews in Italy

Julian Shellard

Absolutely delighted with the service. Directions to shuttle bus pick up at airport were clear and we waited only 15 mins. The staff gave me a nice personal welcome at the desk. There was no wait time. The car was parked directly in front of the office. No need to hunt for it in a big car park. The return process was easy and it was great that I could watch the car being inspected. The bus driver was super friendly. Best car hire experience I have ever had.

(5 / 5) 28/04/2025 14:51

Alžběta Macourková

I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!

(5 / 5) 25/03/2025 21:10

Ahmed Alsharif

Best rental car I've ever rented in. Price very satisfied based on the car types. Pickup car was smoothly and no need for deposit only they charged you 129€ for fuel, once you return the car with full tank then you receive your charge. I have small notice, tires was close to die but not bad. Also they have a bus shuttle to take you from and to airport. I hope it's not the last time for renting with them.

(5 / 5) 27/04/2025 20:00

Marius Sescu

Best rent a car service for Bergamo airport, they are very professional and the cars are new. Highly recommended.

(5 / 5) 25/04/2025 16:45

Fatih Tekin

I was quite sceptic due to bad reviews for car rental experiences in Pisa but I had a great experience with Centauro. Shuttle from airport to their place worked well, it's just 3-4 minutes away by shuttle. Car was clean and almost new and both taking over and handing over process were really smooth and quick. People at the desk were also very kind and professional. Recommended company. Note: They even provide phone holders to customers to be used in the cars for free which is a small but nice detail.

(5 / 5) 24/04/2025 20:25

Gajanan Pradhan

Great experience with Centauro, a definite recommendation. Our trip in Sardegna was awesome with the new MG car they gave us.

(5 / 5) 26/04/2025 18:30

IsiomaRO

Car provided for my one week rental. The car was clean and in excellent condition. The service provided by staff was great. It was easy to locate the office in the airport and fairly smooth to return the car at the airport after rental. I would use Centauro again.

(5 / 5) 17/04/2025 07:48

Ivana Krmpotić

Huge thumbs up for both the lady at the front desk, as well as the shuttle driver. Our flights were badly scheduled (arrival at 22:30 and departure at 8:05), but the staff was super approachable and responsive on our pick up and drop off time. They even arrived earlier to work so we wouldn't miss our flight. 👏

(5 / 5) 13/04/2025 14:22

Tomasz Sobania

Everything was perfect. We got full coverage, no extra fees when picking up the car. They only blocked 90 euros on the card in case we don't tank the fuel full. Nice service.

(5 / 5) 27/04/2025 09:41

Tamara Grozdanova

Martina was the BEST! I am so grateful for her assistance - her kindness and preparedness to assist and make our booking come to life is the main reason why we will come back and book with Centauro again. No hidden fees, no hidden costs - the Premium booking covered absolutely everything and was extremely convenient especially because we were travelling with kids. The car was immaculate, perfectly clean with a full tank and in perfect condition. Customer support was very helpful in finding the location and we are very satisfied with the overall experience. We will definitely come back and ask for Martina, since in all my years of rentals and experiences with competitors of Centauro she has made this experience the most positive one and gained a Centauro customer for life!

(5 / 5) 26/04/2025 16:05

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

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Cancel a Booking

  • What is the cancellation policy? Is there a charge?

    There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price. 

    Using our booking platform on the website, you can easily cancel your reservation without any charge up to 24hours before the scheduled pick-up time of your booking. After this period, no refunds will be applicable.

    Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.

    In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.

  • How do I cancel my booking?

    You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.

    If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,