At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)
Nila Steblovska
The car was booked in advance on the website. We arrived at Fiumicino Airport. Within 15-20 minutes a minibus (shuttle) arrived, picked us up and took us to the location. The documents were processed quickly, a second driver was added for free. The amount for a full tank was blocked and we went on a five-day trip. The car is excellent. When we returned the car, the next day they returned the money for a full tank. Thank you for the service. 👍👍💕
(5 / 5) 05/04/2025 09:40Alžběta Macourková
I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!
(5 / 5) 25/03/2025 21:10Alek Avdjiev
Great service, the boy which gave us the car was very kind and professional. Only thing to prepared with time when you call the bus when arrive at the airport . Refund came immediately after we returned the car
(5 / 5) 03/04/2025 16:28Deyu
Very good and trustworthy service, everything was smooth, from the pick-up at the airport to picking up the car. The instructions provided in the confirmation email were clear and explanatory. The car was really clean and in good condition, and it had CarPlay as well which is very useful when traveling. I liked that there were no hidden fees or other deposits needed other than the fuel deposit of 92 euro that was refunded on my card in one day after drop-off. Would totally recommend Centauro and would totally choose this company next time in Italy.
(5 / 5) 11/04/2025 20:58Peter Christiansen
We have rented a car for the 3rd time from Centauro. Every time we have been met with kindness and hospitality, from arrival at Siena airport, car rental, drop-off and subsequent transport to the airport. The prices are reasonable and the cars are in good condition. We recommend Centauro to anyone who needs to rent a car in Pisa. We have previously rented through the airline compagny. but will rent directly from Centauro in the future.
(5 / 5) 16/03/2025 08:27Wojciech
My first experience with Centauro and I couldn't be more satisfied and pleased with their service. The pick-up and return was fast and easy. No waiting time for the bus at the airport, it was waiting for us instead. The pick up process took less than 10 minutes. The car in a very good conditions and as advertised on the website. The return was also easy and quick. The fuel deposit returned on the following day upon my departure from Sardinia which makes the company very reliable and thrustworthy. The staff was friendly and approachable. Overall I had a great experience with Centauro and would recommend to anyone willing to rent a car in Sardinia. Great job guys! Your are awesome!
(5 / 5) 24/10/2024 10:29Bijan Demel
Everything went great – quick, easy, and hassle-free. The car was new, clean, and in perfect condition. The service was friendly and professional. I'd be happy to book again. Many thanks!
(5 / 5) 10/04/2025 09:04Georges Ferguson
10 stars Buy the insurance. I was side swiped and centaurs covered 100%. Only wish is if they had a prepaid toll option.
(5 / 5) 18/02/2025 11:23Tsvetomir Yankov
I highly recommend it! We made a reservation through their website / it's very quick and easy / My advice to everyone is to pay for the Premium package and not miss it.
(5 / 5) 02/04/2025 20:34Phil Eastwood
I would like to mention my experience with Centauro. After looking at other rental firms and seeing the horror stories, Centauro came out the best. I must say from landing at the airport, collecting the car, Diane was just so good at looking after us. She made sure that we got picked up, as we did lose our way, and explained about the contract and the car. I did go with the gold insurance and felt comfortable. The lads on dropping the car off looked after us too as it was 5.30am and efficiently dropped at the airport. Thank you so much Diane, appreciated your excellent customer service.
(5 / 5) 01/04/2025 06:57*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.
There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price.
Using our booking platform on the website, you can easily cancel your reservation without any charge up to 24hours before the scheduled pick-up time of your booking. After this period, no refunds will be applicable.
Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.
In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.
You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.
If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,