Centauro Rent a Car Italy reviews

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect reviews in Italy?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Are you going to hire a car in Italy and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Italy. (*)

Reviews in Italy

GV - Groupe Virtuel

Pretty simple. Book your car directly on the website. Take on full insurance package. And this will be a worry free, as advertised, experience. Got great service from Emanuele and even got a free upgrade. New vehicle with only a few thousand km on it. Got the car full and returned it full with no issues. There is a petrol station just a few meters from the returning office. The airport shuttle will come. Just be patient its very busy. Not sure how Centauro handled customers in the past but for us, it was great. Just avoid third party insurance coverage to save a few bucks and everything will be awesome.

(5 / 5) 09/10/2025 11:01

Filip Craciun

Totally recommend them! I've took the Premium insurance and this way, you don't have to leave a very big deposit - only the one for the fuel which was 80€. All the cars are brand new and in good condition.

(5 / 5) 22/09/2025 05:12

Maurizio Aimoni

⭐️⭐️⭐️⭐️⭐️ Another Wonderful Experience with Centauro! Once again, I had a truly wonderful experience with Centauro Rent a Car. It's honestly the easiest car rental you could find — no surprises, great prices, and super quick service. The cars are always in great condition, and I really appreciate the full insurance with no deposit down — such a great touch that makes everything stress-free. This time, Lina and Alessia went above and beyond with their service. They were friendly, helpful, and always available with a smile. Centauro continues to be honest, reliable, and a pleasure to deal with. Highly recommend!

(5 / 5) 06/10/2025 05:12

Maurizio Aimoni

⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding Car Rental Experience with Centauro! We had an absolutely fantastic experience with Centauro Car Rental during our recent trip. From start, everything was smooth, efficient, and stress-free—exactly what you hope for when renting a car abroad. A special shoutout goes to Dino, who truly went above and beyond. He was incredibly kind, helpful, and professional, taking care of all our needs with a smile. He made the process quick and easy, answered all our questions clearly, and made sure we felt completely comfortable before hitting the road. It's rare to come across such genuine customer service these days, and Dino really made a difference. There were no surprises, no hidden fees, and absolutely no drama. The car was exactly what we booked—clean, in excellent condition, and ready on time. Returning the vehicle was just as efficient. If you're looking for a reliable, customer-focused car rental company, I highly recommend Centauro. And if you're in Bergamo, ask for Dino—you'll be in great hands!

(5 / 5) 02/09/2025 10:02

Adam Wheway

Price was very reasonable and for a small premium we selected full cover, so there was no need to worry about the condition of the vehicle on return. Directions to get the minibus were clear and anyway you just need to look out for the yellow van. First one was full but the next one came quickly. Driver had prenotified the office so on arriving, the processing was very quick. I used their online process to upload documents in advance, which saved time. Car was quite high mileage but in perfectly acceptable condition and worked fine for the duration of our hire. Easy to find them again for drop off (just aim for Hotel Gallilei). No time at all to drop off the key as we had comprehensive cover. There was a minibus waiting to take us back to the airport stright away. If I go back to Pisa I would certainly use Centauro again.

(5 / 5) 08/10/2025 14:52

Bojana Trp

This is the second time we used Centauro. Everything was smooth and efficient. I booked the car through the app. We were picked up at Cagliari airport, did not have to wait at all. The staff was friendly and efficient. We were given an upgraded vehicle. The return process was quick, we did not even have to go to the office. There was no deposit for the vehicle, just for fuel, it is automatically repaid if you fill the car up, I have not received the funds yet, but we only returned the car yesterday afternoon. Highly recommanded!

(5 / 5) 17/10/2025 10:18

Eva Podgornik

The best rent a car! Great customer servis, a girl working at the reception helped us to cancel and make a new reservation because we booked the wrong date. They were very kind, accomodating and helpful. The car price is also great and the best is that you don't need a credit card or the deposit.

(5 / 5) 29/09/2025 10:05

Arcângela Rocha

Our experience was very smooth. The car given to us was better than what we paid for; Collection and return was hassle free, as we paid for full insurance. That's definitely worth it. No credit card needed. They only deducted around €100 deposit for the fuel, which was returned and back in my bank account a day after returning the car. Their office is not inside the airport. There is a shuttle service that takes you there in 5 minutes.

(5 / 5) 01/10/2025 07:58

Marek Sedlák

Very good and efficient. Car was clean and almost new - accessories above expectations. On arrival we received all needed information. Highly recommend.

(5 / 5) 09/10/2025 18:26

a. mullally

Our flights with delayed over 2 hours and the offices closed at 2300 our flight didn't get in till after midnight so I thought the rental company would be closed. I've could collector the car the next day as our hotel was only 3 to 4 kilometers away . On arrival at Bologna airport we came outside and it must be over a hour queue for a taxi, We were staying nearby in the hotel and we're were going to try walk the 3 kilometres. To my amazing the mini bus from Centauro pulled in front of us they knew our flight was delayed the lady provided excellent service and brought us to the rental company gave us an upgrade and we're on our way excellent service . There is a €40 Euro charge for the late opening. But the taxi would have costs more and we're grateful for this service and the upgrader car at no cost.

(5 / 5) 13/10/2025 21:18

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.

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Cancel a Booking

  • What is the cancellation policy? Is there a charge?

    There are no cancellation costs with Centauro Rent a Car if you have booked directly with us and as long as you cancel your booking on our website, which is why we suggest booking early to guarantee availability and the best price. 

    Using our booking platform on the website, you can easily cancel your reservation without any charge up to 24hours before the scheduled pick-up time of your booking. After this period, no refunds will be applicable.

    Please remember that we have reserved a car especially for you, if you are not going to use it, this vehicle could be used for another customer.

    In the event of a cancellation, you can choose a coupon to use on future occasions, or a refund of your reservation.

  • How do I cancel my booking?

    You can cancel the reservation directly on our website. Just include the booking number and email address you used when you made the reservation and you then have the option to cancel.

    If you cannot cancel your reservation on our website, please contact our Contact Centre using the following form indicating your booking reference number,