At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.
There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.
Are you going to hire a car in Greece and you want to know more about Centauro? Read some of the reviews and opinions from Centauro Rent a Car users in Greece. (*)
Albert Bugneriu
Great service my first time in greece i will 100% recomand them and for sure i will use them for future hollydays car was driving perfect .. the staff was verry pollite .. no delays .. no problems at all good job guys !
(5 / 5) 21/08/2024 08:58Manuel Diego Romero Vásquez
I had an outstanding experience with Centauro in Thessaloniki! The car was in excellent condition, spotlessly clean, and performed perfectly throughout my rental period. The team at the Centauro office was incredibly kind, professional, and helpful, making the entire process smooth and enjoyable. What impressed me the most was how easy it was to extend my rental through their user-friendly website. Exceptional service all around—I highly recommend Centauro for anyone looking for a hassle-free car rental experience!
(5 / 5) 11/12/2024 19:07Lucy Clarke
We had a really good experience at Centauro in Crete- the lady who picked us up was so chatty and bubbly and was already waiting for us at the airport to take us to the office. As young drivers we were a bit anxious about the driving in Crete but the guy at reception was really reassuring. We opted for the full insurance just in case- and even after doing this we were still in and out of the office in about 5 minutes. We had no complaints about the car, and our experience was similar on return.
(5 / 5) 27/07/2024 16:56Karen Kleriga
This was hands down the best car rental experience I've ever had. The team went above and beyond, finding every way to make my day brighter after a tough travel journey. Their thoughtfulness, attention to detail, and ability to speak Spanish made all the difference. They didn't just provide a service—they genuinely cared, and it showed. I can't thank them enough for turning things around for me. They're truly my heroes! Plus, I loved my car!!
(5 / 5) 05/12/2024 13:59Bogdan Paul
1st of all read their requirements & what to have on you on Centauro owned site. (if you're renting via a 3rd party app) A shuttle took us from airport to the Centauro Placement (also at the end of the stay we got transported back to airport as well) where we got the car as payed for but not before aligning on the insurance (where we got some options to pick on) & the safety money reserved in case we don't give the car back as we received it with full tank (which makes sense). As an overall experience with Centauro is great and totally going to search for them 1st if we will rent a car in future. They are professional and doing their job as they should. Car was an Opel Corsa newer models, looking great and feels really great. In short as long as you take care of the car you rented basically they are taking care of you 😅💪😎 all deducted money/sums are returned safely to you, this depending of your bank it may take a day/s.
(5 / 5) 22/09/2024 19:04andreas-ilias alexakis
excellent car rental service! no waiting time to pick me up from the airport, the car was super clean and brand new (hybrid with minimal consumption), the staff in Santorini was super friendly and professionals. highly recommended!
(5 / 5) 01/11/2024 05:24Angel Stalev
As usual, I made my reservation exactly 0 seconds after I saw a Centauro in Rhodes. And it was the best choice, with excellent price, and wonderful staff, very kind and smily. The shuttle was fast and on time.
(5 / 5) 21/07/2024 19:21Livia
The service was fantastic and the staff very helpful! The car I rented was great and almost brand-new. I would highly recommend Centauro at Kefalonia Airport.
(5 / 5) 27/09/2024 11:59*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used the services.
Our prices include compulsory insurance for collision & theft with an excess. To waiver the excess and the deposit, you can choose our Smart Cover.
Yes, you must leave a deposit to cover you for any eventuality. The amount can vary and depends on the car group selected. This amount will be released on return of the vehicle and after checking there are no new damages.
Depending on the method of payment chosen, different conditions apply for the deposit.
If payment is with a credit or debit card: Depending on the car group chosen, you must leave a deposit of between 900€ - 2100€ on your credit card to guarantee the excess to cover for any possible damages. To avoid this deposit you can choose our SMART cover. This deposit on your card will be refunded at the end of your rental if there are no new damages to the vehicle. In case of an accident or damages to the vehicle, you will be charged the maximum amount of the excess. For Portugal, a 100€ deposit will be charged to your debit or credit card to cover possible Via Verde toll charges. We do not accept prepaid cards, American Express, Maestro or Diners Club.
We do accept cash for payment of the car hire along with a credit card (NOT DEBIT) to charge the deposit as a guarantee, except in Italy or Greece where cash is not accepted.
Portugal: you are required to provide proof of a return travel ticket or pay a deposit on your credit card for the excess amount applicable to your vehicle regardless of the package you have chosen for your rental.
For a minimum cost our Smart cover allows you to travel with total peace of mind and with the certain guarantee of no extra costs in case of accident or damage to the car.
The Compulsory Insurance and the SMART COVER will be valid as long as the following conditions are met:
If you have purchased an annual policy or additional insurance/cover from your credit card or the travel agents/broker where you made your reservation, take into consideration that this insurance/cover is NOT provided directly by Centauro Rent a Car.
Therefore, you are liable to pay the deposit amount or any excess in case of damage to the vehicle and claim the reimbursement of this amount from the company where you have purchased your insurance/cover from.
• Loss of child seats.
• Loss/Damage/Theft of keys, aerials, jack, safety triangles and vests, windscreen wipers, petrol cap, luggage covers, or any other fixed or mobile component of the vehicle.
• Damage to the engine through negligence.
• Theft of the vehicle with keys left in the ignition.
• Fines for traffic offences or violations of the law during the rental period are the responsibility of the driver of the vehicle. In the event of receiving a fine, for each communicated fine the amount of €40 will be charged as a penalty for breach of contract in Spain, Portugal and Greece.
• Refueling with the wrong type of petrol.
• Loss/Damage/Theft of personal belongings.
If you decide to travel to another country with your car hire then you will need to add our special cross border cover. You can add this cover during the booking process.
If your booking is for collection at any of our offices in Spain (mainland), this will allow you to travel to Spain, France, Andorra or Portugal.
If your booking is for collection at any of our offices in Portugal (mainland), this will allow you to travel to Spain or Portugal.
For car hire collections in Italy, our cross border cover will allow you to travel to France, Monaco, Switzerland, Austria or San Marino only. Vehicles cannot be taken from mainland Italy to any island. For Greece, it is not permitted to drive outside the country.
It is not permitted for cargo vans, groups L1, L2, L3, M1 to travel outside of Spain.
Note: Vehicles collected at any of our locations cannot be taken on any ferry to/between/from any islands or countries.