Reviews Centauro Rent a Car

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect these reviews?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)

Reviews in Spain

julia liddell

I have been hiring cars from Centauro car hire for probably 20 years. Friendly, reliable and offer a great price

(5 / 5) 31/12/2024 00:53

Alan Pratt

I read a few reviews about staff being aggressive regarding taking their insurance and I considered using an alternative hire company. I am very glad I kept with Centauro as the entire experience was excellent. The staff I engaged with were polite and not pushy and I will look to use Centauro on my next trip to Alicante.

(5 / 5) 10/05/2025 19:48

CMA

Had a great experience using Centauro car hire. Shuttle bus was waiting for only us after a delayed flight, staff member at customer desk was happy, polite and gave no hard sell or scaremongering tactics to upsell insurance (used by other firms!) He just provided clear & concise information on the company's policies. Drop off was a breeze, and extra convenient that there is a petrol station directly beside their office to fill up the car before returning. I sometimes have doubts about booking car rental off-site as it can be viewed as an inconvenience. However, not having to deal with cars parked in cramped multi-story spaces, pillars, barriers and kerbs as your first driving experience of an unfamiliar rental car, I think I shall book 'off site' from now on based on this experience.

(5 / 5) 30/04/2025 09:36

Doc Livesey

Very good, square. The most economic car they had was a little sportive, it was a very godd price 👌👌

(5 / 5) 10/04/2025 11:02

Constantin Popoiu

Extremely good service. Fast pick-up, they also have an app where you can load your documents. Car was good, price was fair. Drop-off was done in less than 1 min. I will for sure come back. Thank you!

(5 / 5) 02/05/2025 14:01

Pablo H

Great service provided. Staff very helpful and friendly. Got brand new Hyundai I20 and took full insurance just in case :) Quick collection and return in the office. Fast shuttle bus from/to the airport. All t&c clear and fair - just need to read them before, as from my observation not everyone does! Fuel policy should be full/full instead of 50/50 is the only thing I'm not fully happy with but it's still ok. And maybe full insurance per day a bit lower, at least for returning customers ;) Will definitely use again and hope to experience same great service! Thank you!

(5 / 5) 24/04/2025 11:51

Andy Koelman

I am absolutely satisfied with Centauro! The service is excellent, the cars are great, and the process is quick and smooth. Since I travel a lot and regularly need a rental car at the airport, Centauro has become my go-to choice. Whenever I see that Centauro is available at a location, I only book with them. Important to mention: I always book directly through Centauro and not via third-party providers – this has always worked perfectly for me. Thanks to Salah and Concha from the Ibiza team!

(5 / 5) 24/04/2025 15:40

Dointhebiz 1

Excellent, no hassle transaction, the car was clean and performed well. The lovely girl at the desk explained everything in a courteous professional manner. 10/10

(5 / 5) 18/03/2025 15:14

Mehmet Sahinoz

Rented a Nissan Qasqhai from Centauro between 23 April-28 April. Everything was great, got my deposit back with no problem. I recommend to everyone. Extra thanks for letting us take the car before the reservation hour.

(5 / 5) 08/05/2025 13:38

Natalija Stojiljkovic

We rented the car in Malaga and returned it in Seville. The instructions for returning the car were clear and very helpful, which made the process smooth. We were a few minutes late due to a road closure, but the staff was understanding and didn't make a big deal about it, which we really appreciated. Returning the key was quick and straightforward. Overall, everything went perfectly, and we had a great experience. A special thanks to the polite lady working at the desk for her excellent service!

(5 / 5) 11/04/2025 08:58

Konstantinos Melessanakis

Got a car from them for 4 days. The whole thing went as smooth as possible. Very easy and fast to get the car. The agent was super helpful in explaining everything and there were no hidden fees except the gas fee which is refundable. The car was practically new (it even had dealer stickers) and super clean. No problems during the hire and super easy and fast return for the car. All in all super recommended for an easy, fast and painless car hire near Malaga with really good prices.

(5 / 5) 19/04/2025 10:48

Paweł P

Everything superb... The car Was fine, fast service, the crew working is really nice and helpful 😊😊😊 good prices for cars...

(5 / 5) 10/05/2025 18:38

Clane Gas Services Paul Mc Grath

I would highly recommend Centauro. There staff are the most friendly and helpful that I have ever dealt with. I had an issue with a flat battery (my fault). They organised a replacement car without any fuss or charge. 5 star service all the way.

(5 / 5) 05/05/2025 08:28

Zoe Granshaw

Quick, friendly and very efficient. Would definitely recommend.

(5 / 5) 05/05/2025 19:46

Sandu Gabriel

I rented a car for our one-week vacation in Madrid. I waited a maximum of 15-20 minutes to pick up the car and sign the paperwork. They didn't have the car I wanted available but they upgraded me. The whole experience was perfect, I received all the necessary information, a fee was asked for a full tank of fuel, which was fully refunded after I returned the car with a full tank of fuel. I had to drop off the car outside of opening hours, they explained how to proceed and everything was fine, the only difference was that the shuttle bus doesn't run outside of opening hours but I took a bolt and everything was fine. Very good experience, I will definitely work with this rental company again.

(5 / 5) 08/05/2025 07:18

Andris Rozenbahs

I had an amazing experience with Centauro in Spain. The service was outstanding from start to finish — friendly, efficient, and professional. The car was in great condition and exactly what I needed. All other processes, including payment and insurance, were smooth and hassle-free, just like every time I rent with them. I highly recommend Centauro for anyone looking for a reliable and stress-free car rental experience in Spain and Portugal.

(5 / 5) 07/05/2025 12:48

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

(5 / 5) 13/05/2024 08:39

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

(5 / 5) 22/11/2024 20:38

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

(5 / 5) 07/06/2024 08:18

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

(5 / 5) 18/08/2024 11:01

Matheus Gomes

Surprisingly I had a very good experience with them (I don't like renting cars, they frequently try to scam you). I rented through their website, which apparently only allows you to get the full insurance (no other option appeared to me). But the price was good and the reviews as well, so I booked a car. Flawless renting, from beginning to end. I had no problem at all, impeccable service, both at pickup and drop off. The gas deposit was returned fast, and the car I got was clean and working fine. In other words, a very easy and nice experience. If I ever need another car in Bilbao, I'll get through them. Highly recommended. PS.: the gas station very very close to them has the cheapest fuel in the whole city. A bonus point for that!

(5 / 5) 17/04/2025 14:34

Nikos B

Fantastic staff, very helpful and accommodating. Special thanks to Izaskun and Patricia. They were fantastic. We rented twice, both of the times the cars were latest models, new and super well maintained. Zero issues and if we visit again we will rent without hesitation.

(5 / 5) 04/05/2025 13:28

Christina C

Fabulous service and car rental at great value. We were provided with an SUV that was clean and worked perfectly. Fuel is deducted on collection of the vehicle and refunded when returning the car. Highly recommend booking directly on the Centauro website as that gives full car insurance with no excess and a free additional driver. This means we didn't have to bother with checking for damage before and after the rental as it would all be covered. Also free cancellation up to 24h prior. I compared with Booking dot com and it was similar prices but with better service, at least for my rental. We were dropped off at the airport, transfer left immediately and took about 5 mins. What a smooth experience!

(5 / 5) 30/04/2025 16:28

Gabriel Foley

The staff were very helpful and efficient and I look forward to going to Centauro again because of the good friendly and helpful staff

(5 / 5) 26/01/2025 21:46

u99artur

Fantastic service! Just wait couple of minutes for the shuttle and on the place there are no queues and after couple of minutes you can drive your rented car. Taken option with full insurance and they only blocked 97EUR for the fuel. After car return fully tanked the staff only checks the level of it and they take uou to the terminal. NEXT day fuel blocked money have been back on the account. I can reccomend Centauro for 100%

(5 / 5) 03/05/2025 11:52

Matthieu B

Good service, all perfect! I really like the fact that insurance is fully included in the price: no doubt, no surprises. As well, cancellation is for free up to 24h before the pick-up date. Overall, I always rent with them as soon as they have an agency around :)

(5 / 5) 27/01/2025 06:25

Reviews in Portugal

peter meagan osullivan

Very efficient company to deal with. Booked through agency and this proved no big deal for counter staff who were understanding and didn't try and sell their own insurance. Car excellent with only 1100kms on it. Thoroughly recommend…..must check for spare next time as there wasn't one or an inflator kit either

(4 / 5) 18/04/2025 07:26

K L

We rented a small 5 door car from Centauro after recommendations from someone who has used them 4 times in the past. They provided a fantastic brand new car, with very few miles on it. Check in was easy. They did require a fuel and toll road deposit. Fuel money returned as appropriate, but toll road money was taken off - ideally would like some more guidance on toll roads in Portugal to be able to help us with this but otherwise a good service.

(4 / 5) 05/05/2025 23:11

Nehalorn Dsouza

I had a fantastic experience with Centauro Porto. Initially, I was a bit apprehensive after reading some reviews, but Maria reassured us and recommended the zero-excess cover, which turned out to be a great choice. We rented a Nissan Juke automatic for six days at just €110 with zero excess through the Centauro website—an incredibly competitive price. The car was nearly new, with only 8,000 km on the odometer, and it was spotless and in perfect condition. The airport shuttle was prompt, arriving within five minutes. Returning the car was just as seamless—no hassle at all. The only check they performed was to ensure the fuel level matched what it was at pickup. I highly recommend Centauro and their zero-excess cover for anyone concerned about hidden charges. The toll device in the car made passing through toll booths effortless. A huge thanks to Maria for her excellent service!

(5 / 5) 19/04/2025 09:03

Andrej Kostic

Everything was perfect! Really great stuff. Pick up and drop off in just a few minutes, really great! We've got even better car than we requested. Car was new and in perfect condition. Credit card and security deposit are not required. You need to pay for the half fuel tank price (63EUR) and if you return it the same level you get it refunded (refund was made in 1 business day). I would recommend that rent a car agency to everyone!

(5 / 5) 09/04/2025 20:06

Reviews in Italy

Julian Shellard

Absolutely delighted with the service. Directions to shuttle bus pick up at airport were clear and we waited only 15 mins. The staff gave me a nice personal welcome at the desk. There was no wait time. The car was parked directly in front of the office. No need to hunt for it in a big car park. The return process was easy and it was great that I could watch the car being inspected. The bus driver was super friendly. Best car hire experience I have ever had.

(5 / 5) 28/04/2025 14:51

Alžběta Macourková

I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!

(5 / 5) 25/03/2025 21:10

Ahmed Alsharif

Best rental car I've ever rented in. Price very satisfied based on the car types. Pickup car was smoothly and no need for deposit only they charged you 129€ for fuel, once you return the car with full tank then you receive your charge. I have small notice, tires was close to die but not bad. Also they have a bus shuttle to take you from and to airport. I hope it's not the last time for renting with them.

(5 / 5) 27/04/2025 20:00

Sebastian Podgórski

I highly recommend this car rental company. It's not the first time I've rented a car from Centauro in Bergamo. The staff is always pleasant and helpful. Although the office is located outside the airport, the company provides clear and easy instructions for the shuttle bus, which takes you directly to the office. We waited no more than 10 minutes at P1. The car was clean and well-maintained, with no mechanical issues. An additional driver was included for free. For a car worth approximately €40,000, we paid only €125 for the fuel deposit, with no security deposit required. The full fuel deposit was refunded within one day. I can't speak for other Centauro locations, but this one is highly recommended.

(5 / 5) 05/05/2025 15:42

A I

Best experience so far with car rentals in Italy. We paid online, there was no extra charges no surprises and no 'we're gonna keep 400 euro hostage until you come back maybe even more'

(5 / 5) 10/05/2025 18:47

Gajanan Pradhan

Great experience with Centauro, a definite recommendation. Our trip in Sardegna was awesome with the new MG car they gave us.

(5 / 5) 26/04/2025 18:30

IsiomaRO

Car provided for my one week rental. The car was clean and in excellent condition. The service provided by staff was great. It was easy to locate the office in the airport and fairly smooth to return the car at the airport after rental. I would use Centauro again.

(5 / 5) 17/04/2025 07:48

Ivana Krmpotić

Huge thumbs up for both the lady at the front desk, as well as the shuttle driver. Our flights were badly scheduled (arrival at 22:30 and departure at 8:05), but the staff was super approachable and responsive on our pick up and drop off time. They even arrived earlier to work so we wouldn't miss our flight. 👏

(5 / 5) 13/04/2025 14:22

Michael Sztucki

The whole hire process went very smoothly. The office was easy to find, the formalities were completed quickly and the hire car was practically new. Also the car return was without any problems. We particularly liked the fact that Centauro always advertised the final price with insurance without excess - already when we were looking for the hire car on the internet and trying to compare prices. There were no hidden costs.

(5 / 5) 06/05/2025 22:38

Tamara Grozdanova

Martina was the BEST! I am so grateful for her assistance - her kindness and preparedness to assist and make our booking come to life is the main reason why we will come back and book with Centauro again. No hidden fees, no hidden costs - the Premium booking covered absolutely everything and was extremely convenient especially because we were travelling with kids. The car was immaculate, perfectly clean with a full tank and in perfect condition. Customer support was very helpful in finding the location and we are very satisfied with the overall experience. We will definitely come back and ask for Martina, since in all my years of rentals and experiences with competitors of Centauro she has made this experience the most positive one and gained a Centauro customer for life!

(5 / 5) 26/04/2025 16:05

Reviews in Greece

elGriego NET

10/10 At first when I arrived late night, the stuff received me with a huge smile and made me feel really comfortable. Manos was the guy that attended me made the process smooth, polite, explaining me all the necessary. In addition the car that they gave me was in excellent condition! What else could I ask?… You must be very proud of the fantastic and professional stuff that you have in your office. I wish all the car rental experiences were as marvellous as this one! Congratulations for such a professional and excellent stuff! I mean they are AWESOME! Thank you! Thank you! Thank you! And obviously 1000% recommended this office! || elGriegoNET

(5 / 5) 20/02/2025 23:22

Manuel Diego Romero Vásquez

I had an outstanding experience with Centauro in Thessaloniki! The car was in excellent condition, spotlessly clean, and performed perfectly throughout my rental period. The team at the Centauro office was incredibly kind, professional, and helpful, making the entire process smooth and enjoyable. What impressed me the most was how easy it was to extend my rental through their user-friendly website. Exceptional service all around—I highly recommend Centauro for anyone looking for a hassle-free car rental experience!

(5 / 5) 11/12/2024 19:07

Jean Paul Jacobs

All went very well for us. Pick up at the arrival, treatment at the office and return shuttle after returning the car. All by very nice, friendly and helpful personnel. Car was in very good condition and perfectly clean. The price with full cover included is just the best one can get.

(5 / 5) 03/05/2025 20:16

marta borowka

This was the best experience with car rental ever! The car we've got was completely new. Transfer from the airport was very fast and convenient. The check in and check out was faster than getting takeaway coffee, but the most important was the kindness we had experienced from Harris and his Manager. Our flight was cancelled and they helped us managed everything. Highly recommend!

(5 / 5) 11/04/2025 17:21

aaa

Thanks a lots for all the staff,they are really professional guys! We rent a small car and they give as a better ,new one,next level,with only 7 km on board...amazing! Next time for sure we 'll choose them as well ! Thank you,Centauro's guys!

(5 / 5) 07/04/2025 14:27

Chris Coupland

Picked me up at airport for short transfer to business. Nearly new car in excellent condition. Great rates.

(5 / 5) 08/05/2025 11:55

lee pritchard

Just dropped the car off and I can say they gave a great service. Picked us up and dropped us back to the airport. Car was new '500” miles and very fuel efficient. Staff were friendly and spoke great English. No issues

(5 / 5) 26/04/2025 14:58

Livia

The service was fantastic and the staff very helpful! The car I rented was great and almost brand-new. I would highly recommend Centauro at Kefalonia Airport.

(5 / 5) 27/09/2024 11:59

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.