Reviews Centauro Rent a Car

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect these reviews?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)

Reviews in Spain

GF W

I've used Centauro a few times now, and won't go past them. The staff are very helpful. Competivly priced, especially when their offers are running. All in all a no problem collect and drop off.

(5 / 5) 31/07/2025 11:35

Peter Brown

Excellent service from Centauro car rental at Alicante airport. There is no hard sell of extra insurance which is fantastic! The staff are extremely polite and helpful. The car I hired was almost new and very clean. I have tried a number of car hire companies at Alicante airport over the years and can honestly say Centauro give the best service and have the best prices. I recommend them 100%

(5 / 5) 20/08/2025 15:56

Bence Orosz

We got a Hyundai I20 with 1.6k km in it, :D so basically new. for 5 days it was 160€. All the driving assistance was in it. 6 speed manual, strong, Michelin primacy 4 tires. Strong enough engine. For two it is perfect. Centauro service is nice and quick, no hidden fees. We picked it up at the Valencia Airport station, and returned to there as well. There is a gas station basically next to the place, so super easy to return it with full tank.

(5 / 5) 14/07/2025 18:18

Shane O'Doherty

Great price. Can do most of the booking and identification online in advance. They don't force you to take the car at the front door when you're unprepared for driving - the car's in a yard in an adjoining street which gives you plenty of time to orientate yourself to the vehicle. Easy return with a full tank to the same yard. With the quoted price you can't really go wrong!

(5 / 5) 12/05/2025 17:00

Mo Bö

Clean car, great service and no problems from start to end! Can just recommend anytime!

(5 / 5) 08/06/2025 12:05

Aissam Amine

I rented a car with Centauro in Palma and I am very satisfied with the service. I received a nearly new Hyundai i20, perfectly clean and in excellent condition. I especially want to thank the staff: the agent who delivered the car to me and the one who handled the return — both were very professional and friendly. The shuttle service from the airport to the office is also very efficient, with a journey of less than 5 minutes. Overall, an excellent experience — I will definitely choose Centauro again!

(5 / 5) 16/08/2025 13:14

Youssef

Highly recommend this company for car rentals! It was my first time renting a car and my first time in Ibiza, and everything went smoothly from start to finish. I strongly advise booking directly through the company's official website rather than a third party. When you book directly, there's no deposit required — you only pay for the fuel upfront and get refunded for the unused portion. In my case, I paid €90 for fuel and received a refund the next day for about 75% of the unused amount. No deposit, fair prices, and excellent service — I definitely recommend them!

(5 / 5) 05/08/2025 11:38

Nemanja Petkovic

All recommendations for this company. I rented a car for two days to visit Valencia and the surrounding areas of Alicante, and I am very satisfied. The car was new, clean, and in excellent condition. I especially have to praise the staff — they are very professional and kind. I will definitely rent a car from this agency again.

(5 / 5) 14/08/2025 19:01

Prathab Narenthiran (Prath)

I had a great experience with Centauro at Seville Airport. The Fast Pass made pick-up really quick and easy, and the whole process was smooth and efficient. While I had a minor issue during pick-up, the rest of the process seemed to be working perfectly for other customers, and the team handled everything professionally. A special shout-out to Daniella, who was incredibly helpful and friendly both when I collected the car and on return. She really made a difference – thank you! I'd definitely use Centauro again.

(5 / 5) 12/07/2025 06:00

Tayfur

Great car rental service. Clean car, uncomplicated pickup and return. Fast refund of the deposit. The shuttle bus driver are super friendly just like the people at the desk!

(5 / 5) 27/06/2025 20:01

بـن حـمـد

This car rental company amazed me. The service is really fast. Cars are clean and modern with latest technology and models available to choose from. The only condition you must meet is return the car with the amount of fuel you have received it with. They will take a small amount of fuel deposit around 80 euros which will be returned within 7 days upon return of car. ( for my case it was returned in three days only ). Fully insured, unlimited mileage. With an outstanding competitive price in the market. They offer free shuttle rides to and from the airport. So you are fully covered with peace of mind. I will always rent from this company whenever it is available to me.

(5 / 5) 15/08/2025 12:47

John Great

Great experience at Malaga train station. I rented a car twice this summer, and on both occasions the car was excellent and service was smooth. No issues. Will definitely use again next time. Joost

(5 / 5) 13/08/2025 09:53

Dorian Nolan

Everything went very smoothly and quickly. After leaving the terminal, you simply go to the BUS stop, and a yellow Centauro shuttle bus will pick you up. The car rental process was efficient, with a wide selection of vehicles to choose from. The price was very reasonable, and the car was spotlessly clean. Highly recommended!

(5 / 5) 07/08/2025 17:05

Matt Mildinhall

We received fantastic service from the Zaragoza Delicias branch. Checking the vehicle out was easy having already uploaded our documents to their online portal. We got upgraded too so we were very happy to get a brand new Hyundai Tucson which was a nice drive around the Aragon region over the course of a week. Returning the vehicle was also effortless. The staff were polite, professional and very helpful, offering us water upon arrival and giving us some good tips and ideas. I would not hesitate to use Centuaro again in the future. Mucho gracias!

(5 / 5) 15/08/2025 15:41

Sandu Gabriel

I rented a car for our one-week vacation in Madrid. I waited a maximum of 15-20 minutes to pick up the car and sign the paperwork. They didn't have the car I wanted available but they upgraded me. The whole experience was perfect, I received all the necessary information, a fee was asked for a full tank of fuel, which was fully refunded after I returned the car with a full tank of fuel. I had to drop off the car outside of opening hours, they explained how to proceed and everything was fine, the only difference was that the shuttle bus doesn't run outside of opening hours but I took a bolt and everything was fine. Very good experience, I will definitely work with this rental company again.

(5 / 5) 08/05/2025 07:18

Juan Córdoba

Excellent Fiat Cinquecento rental experience with attentive and supportive Centauro personnel. We'll definitely rent from them again on our next Madrid vacation.

(5 / 5) 26/07/2025 08:52

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

(5 / 5) 13/05/2024 08:39

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

(5 / 5) 22/11/2024 20:38

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

(5 / 5) 07/06/2024 08:18

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

(5 / 5) 18/08/2024 11:01

Angelica Antal

Excellent customer service by Luciano who took us to the office and Mateo went above and beyond to ensure our booking was processed accordingly and we got the car quickly. Many thanks all!

(5 / 5) 17/08/2025 15:49

Matej Ladan

Rented a car here when i visited Bilbao. The staff were very helpful, in explaining everything about picking up and returning the car. And about road tolls in spain. The parking garage is also easy to find, and leave and return the car to. Can only recommend.

(5 / 5) 22/07/2025 15:09

Maria Misiura

The car was brand new and perfectly clean. Pick-up and drop-off were quick and smooth. Great experience overall - we'll definitely use again and recommend to others.

(5 / 5) 02/06/2025 01:25

Eva Doblas

Fantastic experience with Centauro in Santiago! We loved the car, a Kia niro hybrid, in perfect condition and so gas efficient (over 800 km per tank) Loved the peace of mind of being fully insured. The process of pick up and drop off was easy and quick, and the girl who helped us at the office was warm and welcoming, as well as informative and very helpful. Very recommended.

(5 / 5) 29/07/2025 21:15

Lauren Perthen

We had an excellent no-fuss experience with Centauro. I'd use them again in a heartbeat. We picked up a great, clean little car that was exactly as described. The service - including the shuttle back to the airport - was fast and friendly. Thanks, Centauro!

(5 / 5) 17/08/2025 16:44

Karim Bazzi

Quite impressive. I was not aware about Centauro being this good, simply because normally through booking.com there are various limitations. This time I booked directly through the app and used a promo code found online. With the premium cover , I had only to pay a 50€ deposit for the gasoline and the car was fully assured. Got the same car of the booking, everything was efficient and also the drop off was smooth. My only small concern was the huge queue for the pick up, we were able to skip the queue thanks to the fast track/centauro ID obtained by booking a car with the premium cover

(5 / 5) 14/08/2025 00:28

Reviews in Portugal

Crista Laslo

Great experience! This was our second time using Centauro Rental and everything went smoothly. We booked our car online before our vacation — using the app and opting for full coverage. From the airport, we took the shuttle bus — there was no waiting time. At the office, all formalities were completed in about 15–20 minutes. The only downside: the first car didn't have a retractable cargo cover. We noticed this ourselves, and the staff immediately replaced the vehicle. Still, I would have appreciated being informed in advance by the company about the missing cover. The drop-off process took only 5–10 minutes and went without any issues.

(5 / 5) 21/07/2025 05:22

H C

What a great experience we had. From customer service ( Ariana was very professional and polite ) to the shuttle to the aiport or the car ( Citroen C3 brand new and very easy to drive, everything was great. Totally recomend it and I'll definitely be back and rent with them.

(5 / 5) 23/07/2025 23:11

Yarmali Omar

I had a great experience with Centauro Car Rental near to Porto aéroport. The access was by Centauro bus from the aéroports, or 15 min by walking. The staff was friendly, professional, and helpful throughout the entire process. The car I received was clean, in excellent condition, and a recent model, which made driving very comfortable and enjoyable. The pick-up and drop-off process was smooth and well-organized, with clear instructions and no hidden surprises. I highly recommend booking directly through the official Centauro website—it's straightforward and often offers better deals. Also, I strongly suggest choosing the full insurance option. It gives you complete peace of mind during your trip and helps avoid any issues in case of minor damage or scratches. Overall, Centauro provided excellent value and service. I'll definitely rent from them again on my next visit to Portugal!

(4 / 5) 29/07/2025 15:10

Marco Pensato

Perfect service. Fast pick up and return. No bad surprises. Staff very kind and efficient. They also set up a baby seat for my daughter in the van to go back to the airport! One of the best experience I had with car rental - very Recommended!

(5 / 5) 09/08/2025 12:21

Reviews in Italy

Mikel DC

The staff was very nice! Their cars are always new and nice to drive. My company of election everywhere I go.

(5 / 5) 15/08/2025 20:55

Alžběta Macourková

I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!

(5 / 5) 25/03/2025 21:10

Nataliia Herasko

Really good car rental company! They gave us amazing new car. The staff were friendly and very helpful. During our trip we had a flat tire, but we found a special tire repair kit in the trunk that fit the hole perfectly. It helped us keep driving until we reached a garage to change the tire. Later we simply bought the same type of liquid and topped up their kit, so everything was fine. We had no problems at all, and we received our deposit back very quickly after returning the car. Highly recommend!

(5 / 5) 22/07/2025 16:58

Rico

I rented a car here for 10 days – my first time renting in Italy or anywhere. Everything went absolutely perfectly, and there was nothing at all to complain about in terms of the service, the car, or anything else. My plans changed during the trip, and I returned the car to a different location, which went smoothly. I also returned the car earlier than planned, and they refunded the unused days without any issues. The fuel charges and other refunds were back in my account within two days. They also offer a free shuttle service between the office and the airport. Full marks to this car rental company – you can rent a car here with complete confidence. 6/5 stars!

(5 / 5) 17/08/2025 19:23

Lidija

Very good transport organization with yellow van from Pisa airport to their office. If you enter all the necessary personal data during the reservation, the car can be picked up very quickly within 5 minutes. Your card is only charged for the amount of fuel for a full tank, and I got my money back very quickly after 2 days. There were no other 'hidden' costs compared to what I booked. The car was clean, tidy and everything went well during our stay in Toscana . Returning the car without any problems. Staff for every praise and recommendations to future users.

(5 / 5) 11/08/2025 21:12

Luann Timmerman

Rented here for our honeymoon, everything went very smooth. Pickup at the airport with their yellow shuttle bus, and though we were a bit late it was no problem. Dropping it off was a breeze too, everything was taken care of. No deposits, all fair business. 100% recommend!

(5 / 5) 05/08/2025 12:50

Mehdi Raouah

I recently rented a car from Centauro and had an excellent experience from start to finish. The booking process was simple and transparent, with no hidden fees or surprises. When I arrived at the office, the staff were friendly, professional, and efficient. They explained everything clearly and got me on the road quickly. The car itself was spotless, modern, and in perfect condition—it drove like a dream! I also appreciated Centauro's flexible fuel policy and fair deposit system, which made the whole experience stress-free. Returning the car was just as smooth, with the check-in team being courteous and quick. Overall, Centauro offers great value for money, outstanding service, and reliable vehicles. I'll definitely rent from them again on my next trip and highly recommend them to anyone looking for a hassle-free car rental experience!

(5 / 5) 12/07/2025 07:17

Артем Тетерев

Great experience! The whole process was super quick and easy. We got a brand-new, clean car, and the transfer picked us up right at the airport and brought us to the office. A week later they also took us back to the airport, which was very convenient. The only deposit was for fuel, and they accept any type of card. Would definitely rent here again! 🚙💨

(5 / 5) 16/08/2025 18:20

Liga Akosta

Everything was so perfect, that I even got curious and checked the reviews with less then 5 stars :D There is no way you rate this place less then 5! I would give 10! Wonderful staff! Service excellent! Car new, clean and in great condition! Thank you for offering an upgrade to automatic for a reasonable cost! Manual, I believe, would be annoying in Sicilian very active traffic! GRAZIE MILLE!

(5 / 5) 17/08/2025 11:50

kate delikostides

Great service. Although the car we booked always unavailable we got an upgrade which actually served us better. The staff were very helpful and cooperative and the car was in excellent condition. Easy pick up and drop off. Small deposit needed but this is the case in all rentals. Overall I would totally use this again and recommend it as well. Also they provide a shuttle bus for the airport which is very helpful. Thanks guys!

(5 / 5) 24/06/2025 18:17

Reviews in Greece

Chris Theodor

I have been using Centauro at the Athens airport since several years now and I don't change them! It's the most honest car rental company, with really nice cars and the only ones who care for their customers! What you pay in their website is exactly what you get. No secret charges, no other cars than the ones that you supposed to get. I even subscribed as a gold club member and whenever I go to pick up the car I don't have to wait in the queue. I saw some bad reviews because people think that the insurance that they get from the broker is enough. This is not true! Never get the insurance from the broker. I always get the car fully insured from Centauro and I don't even have to spend time for inspection. So, always get the insurance that Centauro is offering and always rent your car from their website! Also, every time I use Centauro, the shuttle bus is on its time to pick us up. It happened in the past to wait even for 30 minutes, but hey, especially in the high season that is OK. They are trying their best! It doesn't matter if you wait some extra time 🙂 Again, I used several companies in the past, but Centauro is by far the best one! My next trip to Athens is coming Saturday afternoon. I'm sure I'll stay satisfied again. (One last thing, you are not allowed to put the car in a ferry. That's the only negative, but anyways I never do it)

(5 / 5) 15/07/2025 21:49

Manuel Diego Romero Vásquez

I had an outstanding experience with Centauro in Thessaloniki! The car was in excellent condition, spotlessly clean, and performed perfectly throughout my rental period. The team at the Centauro office was incredibly kind, professional, and helpful, making the entire process smooth and enjoyable. What impressed me the most was how easy it was to extend my rental through their user-friendly website. Exceptional service all around—I highly recommend Centauro for anyone looking for a hassle-free car rental experience!

(5 / 5) 11/12/2024 19:07

sam joseph

I thank the company Centauro for its professionalism and the cooperation of its team in facilitating the pickup and return of the car, which was very clean and exactly as I expected—unlike the experiences many have had with other companies. I recommend Centauro to anyone looking for transparent dealings and good service.

(5 / 5) 19/07/2025 18:42

Edward Montgomery

This was my first time using Centauro, and I was quite nervous before the rental since I had read very mixed reviews, some were excellent, while others claimed they had been scammed. If you plan to use Centauro, book directly through their website and not via a third party. Based on what I've read in reviews and forums, it seems most problems come from bookings made through third-party sites. We booked directly through Centauro's website, and everything went smoothly, both during pickup and drop-off. No issues, no surprises, no unexpected fees, and no one tried to upsell us anything. The staff was also very friendly. I can definitely recommend using Centauro, especially if you book through their official site. We had originally booked through a third party, but after doing some research, we cancelled that reservation (got a full refund) and rebooked via Centauro's own website. It was slightly more expensive (around €100 extra for 10 days), but absolutely worth it!

(5 / 5) 04/08/2025 10:40

Viktor L

My experience with renting a car from Centauro was other than fantastic. Quick service both during pick up and return. Also very appreciated to find out that they have a small shuttle bus from the airport back and forth with a driver, free of charge to pick and return you to the airport. My first time I'm renting with Centauro and I'm very happy with the overall service. I will definately look for the next car to rent from this company, a great experience!

(5 / 5) 05/08/2025 18:10

Liam Naughton

Booked a five seater medium size for a week for €300 (including €50 for zero excess full cover). Car was an Opel Corsa, clean and ran fine. Easy pick up with the Centauro shuttle. It's actually a positive that you take a free shuttle to Centauro because the airport is chaotic and not an ideal place to drive a new rental if you are unfamiliar with the area or with driving on the right. Very straightforward return and shuttle back to the airport.

(5 / 5) 14/08/2025 08:35

Adrian Lema

Very good and fast! The guy who is working at Rhodes office is excellent… (don't remember the name, but 👏🏼👏🏼👏🏼 to him) Rented Car was new less than 2 thousand kms… Airport shuttle needed but you won't wait more than 10/15 min, easy to find. Thanks for everything ✌🏼

(5 / 5) 02/07/2025 18:57

Bo Popovic

Just dropped off the car. Very professional company. Me and wife spoke with the manager for close to 10 minutes at drop off and he is a pleasant man. Very honest man. I would highly recommend this place. I will choose this company again in my next trip. All the best and thank you!

(5 / 5) 26/07/2025 10:09

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.