Reviews Centauro Rent a Car

Lewis Clarke

I decided to rent a car here due to the positive reviews and was not disappointed! I submitted all my paperwork online (passport, driving license etc) so it was a breeze when I arrived. The car was a modern Kia, with carplay and extremely clean. The staff were very helpful when I forgot to add a car seat to the booking! I decided to drop off at the airport for a fee, as it worked out better for me to collect from this location. Drop off was so easy, no issues whatsoever and fuel refunded. Some top tips for people wanting to rent... renting cars at airports always seems hard work - i purposefully chose to rent here instead of the airport as it happened to also work better for me (still returned to airport for a fee). Always go direct through the company, instead of agencies to avoid hidden fees etc. I have used a lot of rental companies with lots of varying issues, but will definitely be using Centauro again thanks to this pleasant rental! :)

Michał Baranowski

Fantastic experience, highly recommended! 1. The 'fast key' option which enables you to pick up and return your car extra fast! You can also return your car outside the opening hours - very convenient. 2. The car was new and clean both on the inside and on the outside. Our model had just over 10 000km mileage. 3. The staff and the office - very friendly, smiling, happy to help. 4. The parking is very well marked, we had no problem finding it. 5. The price for the rental was very competitive including the all inclusive cover without excess - you don't have to worry about any damage and just enjoy your vacations. All in all we were very happy and will gladly use your services again if needed. Kind Regards

Andrei Morocos

Very good service. I recommend with all confidence. I made the reservation directly on their website, I chose full cover and I did not have a deposit blocked on the card, only a deposit for fuel, which was returned shortly.

Claufius Gramm

Competent Service and Trustworthy. The price on the website is what you get. No additional costs. Better go here and take a taxi to the airport.

Kurt Shuler

The staff at the Valencia Train Station Joaquín Sorolla are very professional and efficient, the best I have experienced at any rental car company (I have rented cars at least 200 times in my life). I have rented from this office over 5 times and the team there has been consistently helpful and fast.

Laurens Janssen

First, we booked the car in category F4A (intermediate SUV) directly from the Centauro website one month in advance. The price was EUR 406 including the premium package for 8 days rental and was a discount of EUR 54 over the normal price. Why do I give a price? If you start looking for a car in Mallorca, you get many prices for the same car and platforms or travel agents sometimes charge more. Second, we scanned all our details (passport driver's license) in the Centauro ID which you can create online. This eventually speeds up the process when you're collecting your car. Another thing is that it's very difficult to miss the location where the shuttle is located. Walking towards the parking garage you see all the shuttles buses from the rental agencies on your right, just before the entrance of the parking lot. Our shuttle bus was parked nearby and is easy to spot given the yellow colour. We were lucky and could hop on the bus as the driver waited. After a few minutes (and when the bus was full) he drove us to the Centauro parking lot next to the airport (and conveniently next to the Repsol petrol station). We went into the office and were fortunate to have only one person before us. The staff speak English (at least the employee we had) but as we speak Spanish we switched to Spanish. As we already scanned our documents, the employee quickly checked the passport and driver's license and asked for the deposit for fuel. If you read the conditions before , you know they're going to ask for this deposit (thus why some people get excited over this, I don't understand). The employee quickly provided us the keys and the place where the car was located. You book a car category, thus the car you get doesn't need to be the same as the car advertised. In our case, the Skoda Karoq turned out to be an Opel Garland. However both are in the same vehicle class (F4A, intermediate SUV Automatic). The car was spotless from the outside and also the interior was completely clean. We did notice some small scratches on the car but filmed and made photographs of everything. Moreover, the car was indeed completely full of gas and on we went. As we needed to pick someone else up from the airport we went to the, by the Centauro employee recommended place. We didn't have any issues with the car thus didn't need to contact Centauro during our stay. They provide a small leaflet with the most important traffic rules and I would recommend reading it as there are cameras checking for speed on the island and one can easily park in a place where it is not allowed. After our holiday we drove to the Centauro parking lot. Just before you're there, there is a petrol station where you can fill the car up till it's full. We did this and drove to the Centauro parking lot. After we parked the car, a Centauro employee looked quickly and told us almost immediately that everything was OK and that we could head for the shuttle bus, which was waiting. The whole process took only a few minutes before we were in the shuttle but to the airport. In short, we had a very pleasant experience with Centauro in Mallorca and would recommend them. Moreover, I would recommend booking with them directly and take the premium option as without you need to post a bigger deposit. Personally the few extra Euro was worth the hassle. Moreover, if you take premium, you get one additional driver for free (something which costs a lot at some other car rental agencies). Also check if rates have changed as it seems that rates can be much lower if they have an offer (and I noticed that these offers also change regularly)

Houda Elkarmani

perfect experience! 0 complanation 0 problem I really appreciate the service and also the price!! I don't understand the bad reviews but for my case the experienxe was 100% satisfying!! thank you centauro

Grėta Balois

I always thought that cheaper is to rent a car in advance, but not at this time! We randomly rented a car for one day. The service was very smooth, girl at reception was friendly and she explained all the rules very clearly. The car for one day cost us 84€, +deposit for the gas (aprox.120), in case we won't fill it to the fool tank. The best decision, we visited so many beautiful places that day! We appreciate the service, thank you!

Nick Rowan

Excellent service. Friendly. Efficient. Car in great condition. The minibus driver even ensured to drop us back at the airport beside the trolleys as we had heavy luggage.

Mauritz Bollies

As easy as it gets. Took the basic insurance, had some minor damage and got my fuel deposit back the same day without hesitation. Friendly staff & very easy and quick handover to and from the car. Recommendation alert!

Yoav Yeger

I've used Centauro Car Hire at Malaga Airport several times, and each experience has been excellent. I've even recommended them to friends and family, and they've had great experiences too! Their cars are always new, well-maintained, and in perfect condition, which is a huge plus. The return policy is absolutely fantastic and makes the whole process so much easier. The staff are always friendly and welcoming, adding a nice personal touch to the service. They also offer convenient transportation from the airport to their location, which makes the whole experience smooth and stress-free. Highly recommend Centauro for a reliable and pleasant car rental experience!

Marta Kozak

I had a great experience. Very easy check in and check out. Great car in great condition. Clean. No hidden fees, very polite and friendly staff.

Walnut

Recently rented a car here for 3 days. Excellent value, easy complimentary transfer both to and from the airport about 5 minutes drive away. The car I originally booked was not available but I was upgraded to an even better vehicle. Friendly and efficient staff also.

Rick Dodds

Great car, staff, price. How often do I have no complaints about a car rental? As an American non-Spanish speaker it was all very easy. No hassles at all.

Riaz Sanatian

First time I used this company to hire a car in Spain; Madrid airport. Excellent service! The car was in very good condition and the staff were friendly, helpful and efficient. and they did not try to hassle me in to buying all sorts of insurance cover! A no fuss honest car rental company. I will certainly use them again.

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

Mark Vasey

Very helpful, clear and fast. Would recommend!!

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

Mags Nik

My best car-rental experience so far. The booking procedure on there website is very simple, had by far the best options to choose from, I did appreciate the possibility to upload all the documents before hand to speed up the procedure. Very friendly staff at the office, very quick. The full coverage insurance was already included in the price, which I find just amazing, absolutely hate this part debating over which insurance to pay. Also no need to turn into sherlock holmes and look for any scratches with my portable microscope. The car was clean, new, in perfect shape, with built-in navigation, only car play didn't unfotunately work. We paid 103€ deposit for the fuel and you are free to return the car with how much fuel you wish, no need to bother refueling if you are in a hurry, the will simply refund you less. We did return in the center of the city and simply parked the car in parking lot and dropped the keys in a box. Absolutely perfect.

Sergey Rufanov

The pick up was fast, the employee was nice and described all the details. There was free upgrade of the car to more expensive option, which was new and a pleasure to drive. Even though we returned the car slightly after the office was closed, there were no problems with that as it's possible just to put keys in a box at parking. Overall, very positive experience.

Maru Garre

Our experience hiring a car could not have been better. Everything was organised quickly and with everything very well explained. The car was spotless and smelled really well. We had no problem whatsoever and the car drove nice and smoothly. The attention was perfect. I can't praise it enough!!!

Michael Weihrauch

Service at the station extraordinary friendly and helpful. Although booking on website on short notice night before everything works well. Price favorable including fully insurance.

Rennie Debattista

Rented a car for 5 days and got picked up from the airport with their shuttle bus, only waited about 20 mins. Collecting the car at the office was very efficient and were soon on our way. Very good quality car, just like new. Dropping off the car was also easy and again taking us back to the airport on their bus.

Stefanos K.

We booked a car through the website, chose the full option with no deposit. There was no waiting time and the stuff were quite helpful. The car was fairly new, everything went as planned. Overall we are quite satisfied, would definitely recommend.

Ibrahim Avcı

My experience with Centauro was seamless from start to finish. The staff was really helpful, making the entire process easy and stress-free. For those looking to simplify things even further, I recommend opting for the premium service—it's well worth the small additional cost. The only deposit required was for fuel and road tolls, and I received it back within 11 days, which was perfectly reasonable. The car itself was brand new and in excellent condition. Overall, I highly recommend Centauro for a hassle-free rental experience.

James Dolton

All of the staff were very welcoming and explained everything perfectly, there was no waiting around. The bus to the airport and back was already waiting and left straight away. I would recommend this company to anyone

Rafal G (Maledictus Pictures)

That Jeep (Fiat ;) was quite a good car it has all the cameras and that's a good thing because other way is very hard to park it ;) Overall Good car and service were perfect!

Hehe

Super happy with everything! We rented a car from their website with full coverage and only had to give a 100€ deposit for the gas which we got back at the end. Everything went super smooth. We booked a fiat 500 but got a new ford focus instead.

Jenny Murphy

Love this car hire company. The cars are competitively priced and the full insurance package is a bonus, leaving you with nothing to worry about. You can upload all your documents before you arrive so the wait time is less. The car hire place itself is about 10 mins away but the shuttle bus runs every 15 mins. The cars are mostly brand new are in great condition. The staff are very helpful and friendly. I would highly recommend.

Денис Стоянов

Centauro Rent a car we love you! ❤️ Second time rent with you, and the third on December and I can't wait. The best rent a car company in Italy! To rent a car without excess with a small deposit for the fuel it's just 100% perfect. Just to inform the customers ⚠️ if you rent a car directly with the local company you're smart, if you rent a car with a broker so that's not the smartest think that you can do. I understand you you're on holiday, you want to save money from everything, but you're make reservation to the broker and there's a rules and conditions that you need to read. Writing bad comments without understanding anything or being guilty of something and then blaming the company for doing their job properly is a bit dumb. Thank you!

Q kwan

Rented cars for holidays in Italy with them 3 times in these 2 years. Overall satisfactory and pleasant experiences. It is cheaper than those bigger firms though those bigger ones offer more models to choose from. If returning cars at different places, may not be the best option. Car rental counters not at airport terminal but their vans picking up clients are frequent; simply wait at the car park at the exit of T2 Malpensa. Easy to spot on. Will book again with them.

Andrei Morocos

Good experience, very friendly staff. I booked directly with them on the website with full insurance. I only paid a deposit for fuel (which is normal). Bad deposit reviews are because of insurance sold by brokers. Brokers do not own cars, they only mediate and try to make as much profit as possible by selling 'insurance', but they insure the excess for damages (the deposit), NOT the car. Overall, I received a good car, with small scratches, which are normal for a rental car.

Julien Mueller

After spending a few hours comparing countless car rental agencies (and almost giving up because of horrible reviews all across the board for Pisa rentals 😬) I discovered Centauro. The reviews here on google finally convinced me. So I ended up renting a Citroen C3 for 4 days. Booked via broker website for car rentals (which also proposed their insurance). Service was excellent. The lady on the desk spoke fluent English and French. An additional insurance was proposed, but I gently refused since I already had one. No hard sale, much appreciated. Also, owning only Debit Cards, it was a rare find that they accepted those for the rental without any additional charges. The car itself was clean and in good condition. Scratches were few and accurately marked on the reception sheet. No technical problems whatsoever. The Drop Off went equally smooth. The proprietary charges on our debit card (fuel and excess for damage) where immediately refunded. And then we were shuttled to the airport. Overall fantastic experience. I would rent with them again any time.

Wojciech

My first experience with Centauro and I couldn't be more satisfied and pleased with their service. The pick-up and return was fast and easy. No waiting time for the bus at the airport, it was waiting for us instead. The pick up process took less than 10 minutes. The car in a very good conditions and as advertised on the website. The return was also easy and quick. The fuel deposit returned on the following day upon my departure from Sardinia which makes the company very reliable and thrustworthy. The staff was friendly and approachable. Overall I had a great experience with Centauro and would recommend to anyone willing to rent a car in Sardinia. Great job guys! Your are awesome!

SuperLiconic

It's my 3rd time with Centauro ( first in Olbia) and always good experience. I'm choosing this rental over the cheapest ones reccomended by car rental brokers to avoid bad surprises. Thank you again Centauro. BTW I'm still at the airport and my deposit is already back into my account.

Stefan Anhalt

We had a small Hyundai i10, and it ran smoothly without any issues. The service was great, and Alex was very friendly. Communication was excellent, and I would definitely recommend this service. After returning the car, Alex even drove us to the train station, showing genuine friendliness and helpfulness throughout the entire experience.

Daniel

Great experience! Friendly staff, perfect communication, new car (14k km), great prices, no additional taxes or something else on arrival for pick up. Full on full tank policy, full insurance. If you go to Sicily and rent a car, choose Centauro.

Adrian Olaru

Perfect rental company. Just returned from our trip and everything was perfect. The shuttle bus came in 10 minutes and the rental and return process was super quick. The cars are clean and in perfect condition. Definitely will rent again from them.

Albert Bugneriu

Great service my first time in greece i will 100% recomand them and for sure i will use them for future hollydays car was driving perfect .. the staff was verry pollite .. no delays .. no problems at all good job guys !

Manuel Diego Romero Vásquez

I had an outstanding experience with Centauro in Thessaloniki! The car was in excellent condition, spotlessly clean, and performed perfectly throughout my rental period. The team at the Centauro office was incredibly kind, professional, and helpful, making the entire process smooth and enjoyable. What impressed me the most was how easy it was to extend my rental through their user-friendly website. Exceptional service all around—I highly recommend Centauro for anyone looking for a hassle-free car rental experience!

Lucy Clarke

We had a really good experience at Centauro in Crete- the lady who picked us up was so chatty and bubbly and was already waiting for us at the airport to take us to the office. As young drivers we were a bit anxious about the driving in Crete but the guy at reception was really reassuring. We opted for the full insurance just in case- and even after doing this we were still in and out of the office in about 5 minutes. We had no complaints about the car, and our experience was similar on return.

Karen Kleriga

This was hands down the best car rental experience I've ever had. The team went above and beyond, finding every way to make my day brighter after a tough travel journey. Their thoughtfulness, attention to detail, and ability to speak Spanish made all the difference. They didn't just provide a service—they genuinely cared, and it showed. I can't thank them enough for turning things around for me. They're truly my heroes! Plus, I loved my car!!

Bogdan Paul

1st of all read their requirements & what to have on you on Centauro owned site. (if you're renting via a 3rd party app) A shuttle took us from airport to the Centauro Placement (also at the end of the stay we got transported back to airport as well) where we got the car as payed for but not before aligning on the insurance (where we got some options to pick on) & the safety money reserved in case we don't give the car back as we received it with full tank (which makes sense). As an overall experience with Centauro is great and totally going to search for them 1st if we will rent a car in future. They are professional and doing their job as they should. Car was an Opel Corsa newer models, looking great and feels really great. In short as long as you take care of the car you rented basically they are taking care of you 😅💪😎 all deducted money/sums are returned safely to you, this depending of your bank it may take a day/s.

andreas-ilias alexakis

excellent car rental service! no waiting time to pick me up from the airport, the car was super clean and brand new (hybrid with minimal consumption), the staff in Santorini was super friendly and professionals. highly recommended!

Angel Stalev

As usual, I made my reservation exactly 0 seconds after I saw a Centauro in Rhodes. And it was the best choice, with excellent price, and wonderful staff, very kind and smily. The shuttle was fast and on time.

Livia

The service was fantastic and the staff very helpful! The car I rented was great and almost brand-new. I would highly recommend Centauro at Kefalonia Airport.