Reviews Centauro Rent a Car

julia liddell

I have been hiring cars from Centauro car hire for probably 20 years. Friendly, reliable and offer a great price

Sanja Ušljebrka

The service was excellent! The car pick-up and drop-off process was very simple and hassle-free. The fuel deposit was refunded to my account the same day. They also have a great selection of new cars. Highly recommended!

Grzegorz Kaczmarczyk

I picked Centauro based on user reviews and I was not disappointed. The courtesy bus was easy to find and arrived promptly. The check-out was smooth and took no more than five minutes. The car was spotless and almost brand new. No issues during the rental. The check-in was quick and unproblematic, the safety deposit was released promptly. All in all a very positive experience.

Doc Livesey

Very good, square. The most economic car they had was a little sportive, it was a very godd price 👌👌

Michal S

Great rental. Fast pick up and even faster return. With full insurance there was nothing to worry about and no deposit. I recommend 100%

Laurens Janssen

First, we booked the car in category F4A (intermediate SUV) directly from the Centauro website one month in advance. The price was EUR 406 including the premium package for 8 days rental and was a discount of EUR 54 over the normal price. Why do I give a price? If you start looking for a car in Mallorca, you get many prices for the same car and platforms or travel agents sometimes charge more. Second, we scanned all our details (passport driver's license) in the Centauro ID which you can create online. This eventually speeds up the process when you're collecting your car. Another thing is that it's very difficult to miss the location where the shuttle is located. Walking towards the parking garage you see all the shuttles buses from the rental agencies on your right, just before the entrance of the parking lot. Our shuttle bus was parked nearby and is easy to spot given the yellow colour. We were lucky and could hop on the bus as the driver waited. After a few minutes (and when the bus was full) he drove us to the Centauro parking lot next to the airport (and conveniently next to the Repsol petrol station). We went into the office and were fortunate to have only one person before us. The staff speak English (at least the employee we had) but as we speak Spanish we switched to Spanish. As we already scanned our documents, the employee quickly checked the passport and driver's license and asked for the deposit for fuel. If you read the conditions before , you know they're going to ask for this deposit (thus why some people get excited over this, I don't understand). The employee quickly provided us the keys and the place where the car was located. You book a car category, thus the car you get doesn't need to be the same as the car advertised. In our case, the Skoda Karoq turned out to be an Opel Garland. However both are in the same vehicle class (F4A, intermediate SUV Automatic). The car was spotless from the outside and also the interior was completely clean. We did notice some small scratches on the car but filmed and made photographs of everything. Moreover, the car was indeed completely full of gas and on we went. As we needed to pick someone else up from the airport we went to the, by the Centauro employee recommended place. We didn't have any issues with the car thus didn't need to contact Centauro during our stay. They provide a small leaflet with the most important traffic rules and I would recommend reading it as there are cameras checking for speed on the island and one can easily park in a place where it is not allowed. After our holiday we drove to the Centauro parking lot. Just before you're there, there is a petrol station where you can fill the car up till it's full. We did this and drove to the Centauro parking lot. After we parked the car, a Centauro employee looked quickly and told us almost immediately that everything was OK and that we could head for the shuttle bus, which was waiting. The whole process took only a few minutes before we were in the shuttle but to the airport. In short, we had a very pleasant experience with Centauro in Mallorca and would recommend them. Moreover, I would recommend booking with them directly and take the premium option as without you need to post a bigger deposit. Personally the few extra Euro was worth the hassle. Moreover, if you take premium, you get one additional driver for free (something which costs a lot at some other car rental agencies). Also check if rates have changed as it seems that rates can be much lower if they have an offer (and I noticed that these offers also change regularly)

Jason Barnett

Fantastic experience, checking in was quick and easy. Booked direct on their website, with the premium package so no deposit needed and get a free second driver, only the ~€120 deposit for fuel (that gets refunded if returned full). Booking online also let's you add driving license and passport details, so arriving at the desk means your heading to the car in just 5 minutes. Car was spotless, lovely to drive and made our family holiday around the island a breeze. The car had a lot of features, some I didn't get to use (cruise control, auto lights, Android Auto/Apple CarPlay). Drop off was done in less than 2 minutes, quick check for any bits left, hand over the keys and walk away. As the site is outside the airport, a shuttle bus is provided to and from the airport. The instructions in the emails made this clear on getting to the collection point, and where to drop off on the day, so make sure you print a copy before your flight as reference. Overall, very happy with Centauro, would use again next time!

Dointhebiz 1

Excellent, no hassle transaction, the car was clean and performed well. The lovely girl at the desk explained everything in a courteous professional manner. 10/10

Jiří Šafer

I had an excellent experience with this car rental service. Despite a significant flight delay, it posed no problem, and the process for returning the deposit was smooth and effortless. I highly recommend this rental service and will definitely use their services again in the future if the need arises.

Natalija Stojiljkovic

We rented the car in Malaga and returned it in Seville. The instructions for returning the car were clear and very helpful, which made the process smooth. We were a few minutes late due to a road closure, but the staff was understanding and didn't make a big deal about it, which we really appreciated. Returning the key was quick and straightforward. Overall, everything went perfectly, and we had a great experience. A special thanks to the polite lady working at the desk for her excellent service!

Fifty Dong

We were recommended Centauro by a friend. We we hired a car for one week. We arrived at Malaga airport and it was easy to find the pick up point at the airport, we had to wait for 5 minutes for the shuttle bus to take us to their office to pick up our car which was only 5 minutes from the airport. Collecting for car was easy, the car was clean and in good working order. Drop off was just as easy and my fuel deposit was repaid into my bank account by the time I landed back in the UK. I would highly recommend Centauro, not just based on the service but you also do not have to leave a large deposit like many of the other car rental companies.

Roussos Laura

Very pleased with the services provided. All the staff were friendly and provided the requested information. Very good quality-price ratio.I rented a Ford Puma for only 120 euros for two days - from Tuesday morning to Wednesday evening. 120 euros were deducted from my account for full gas, which were returned to me after 2 days. I recommend this company!

Graham Davies

Transfer bus from airport to collection point, and transfer bus from drop off point to airport, takes only minutes and staff are excellent and very helpful. The staff in the office are excellent. We went for the premium package and highly recommend it for peace of mind - no hidden extras!

David Stellfox

Extremely positive experience. Great car, friendly, helpful (English-speaking) staff. Everything was terrific. Recommend them!

Elmar G. Bins

My experience with Centauro is one of smoothness, lack of bad surprises, friendliness, good cars, good prices, and professionalism. That said, the Madrid airport office feels a bit improvised, and I recommend customers to speak Spanish to make things a lot easier, and to be proactive communicators towards the staff. They've all been helpful and friendly, don't be shy to grab someone to get things done.

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

Mark Vasey

Very helpful, clear and fast. Would recommend!!

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

Matheus Gomes

Surprisingly I had a very good experience with them (I don't like renting cars, they frequently try to scam you). I rented through their website, which apparently only allows you to get the full insurance (no other option appeared to me). But the price was good and the reviews as well, so I booked a car. Flawless renting, from beginning to end. I had no problem at all, impeccable service, both at pickup and drop off. The gas deposit was returned fast, and the car I got was clean and working fine. In other words, a very easy and nice experience. If I ever need another car in Bilbao, I'll get through them. Highly recommended. PS.: the gas station very very close to them has the cheapest fuel in the whole city. A bonus point for that!

ginger

Renting a car with Centauro is pretty straight forward.You either pay for the full insurance(highly recommended) or leave a deposit of 1,400 euros.From my experience with them,trouble and stress free,I will always support Centauro.The cars are in excellent condition and the most pleasant staff I have ever encountered in a rental car company.They have a new fleet of amazing cars to chose from and the prices are unbeatable. I am amazed at some of the negative comments posted here as my experience is the total opposite.There is good and bad in every car hire company but nothing compared to the excellent service I got with Centauro.

PAVEL PENCHEV

We are very happy with the service and the car we used in Santiago de Compostela. Everything was fast, punctual, and efficient. The young man (unfortunately, I didn't catch his name) who picked us up with the shuttle was right on time, and everything went so smoothly and quickly that we didn't even notice how fast it all happened—no queues, no hassle. We will definitely be customers of this company again. Everyone was very kind and truly professional.

Gabriel Foley

The staff were very helpful and efficient and I look forward to going to Centauro again because of the good friendly and helpful staff

Louis W

Centauro in Barcelona airport is amazing. Nothing is ever a problem, they are super helpful. The cars drive great and are well maintained and looked after. You pay more than other places, but you won't have any hidden fees or cheeky tactics. The staff are always amazing and very helpful even with my lack of Spanish. They speak great English & always take good care of me.

Matthieu B

Good service, all perfect! I really like the fact that insurance is fully included in the price: no doubt, no surprises. As well, cancellation is for free up to 24h before the pick-up date. Overall, I always rent with them as soon as they have an agency around :)

Serhii Danylyshyn

Rented a car here due to recommendation from a friend. Everything went really smooth and the car was clean and in a good condition. I was worried about drop off because had early flight and they are open from 7am, but the process took 1 minute, and I'm not exaggerating. They made a few photos of the interior, collected keys and that's it. Suppose it's due to the premium package I opted for plus there was no queue. Other than that, the staff was very friendly, there is shuttle that can take you from and to airport, good fleet, no need to worry about every small detail like a toll transponder (and I highly recommend you having one if you are driving around Portugal - having to stop and manually pay at every toll gate sucks - there are many)

Dilyan Botev

Working in the same business so it's easy for me to say that Centauro is a great company. Easy to book online and easy to find, full insurance is cheap, car is new and very cheap to run and I did over 1500 km in Portugal in 5 days!!!. No complaints and no issues whatsoever. The shuttle service was efficient and fast! The staff was lovely and friendly! Thank you centauro, Nuno and Ricardo and I will use you again in Portugal and all around Europe!

Nehalorn Dsouza

I had a fantastic experience with Centauro Porto. Initially, I was a bit apprehensive after reading some reviews, but Maria reassured us and recommended the zero-excess cover, which turned out to be a great choice. We rented a Nissan Juke automatic for six days at just €110 with zero excess through the Centauro website—an incredibly competitive price. The car was nearly new, with only 8,000 km on the odometer, and it was spotless and in perfect condition. The airport shuttle was prompt, arriving within five minutes. Returning the car was just as seamless—no hassle at all. The only check they performed was to ensure the fuel level matched what it was at pickup. I highly recommend Centauro and their zero-excess cover for anyone concerned about hidden charges. The toll device in the car made passing through toll booths effortless. A huge thanks to Maria for her excellent service!

Andrej Kostic

Everything was perfect! Really great stuff. Pick up and drop off in just a few minutes, really great! We've got even better car than we requested. Car was new and in perfect condition. Credit card and security deposit are not required. You need to pay for the half fuel tank price (63EUR) and if you return it the same level you get it refunded (refund was made in 1 business day). I would recommend that rent a car agency to everyone!

Nila Steblovska

The car was booked in advance on the website. We arrived at Fiumicino Airport. Within 15-20 minutes a minibus (shuttle) arrived, picked us up and took us to the location. The documents were processed quickly, a second driver was added for free. The amount for a full tank was blocked and we went on a five-day trip. The car is excellent. When we returned the car, the next day they returned the money for a full tank. Thank you for the service. 👍👍💕

Alžběta Macourková

I think it was the easiest and smoothest car rental I ever experienced and we travel a lot in and out Europe. The price was unbeatable for full cover insurance, really you do not need to worry about anything. The car was good, shuttle to airport without any problem. Definitely will rent again!

Gilad B

We booked a car for several days via their website. We got the full cover and the price was still very fair. We waited a bit longer for the shuttle on arrival, but overall the shuttle service is very efficient going both ways. The check-in at the rental place was very fast and we received the type of car we ordered in a very good condition. The return was also very fast and smooth without any problem. Overall it was a 5/5 experience renting with Centauro, I would definitely recommend it and wouldn't hesitate renting with them again.

Deyu

Very good and trustworthy service, everything was smooth, from the pick-up at the airport to picking up the car. The instructions provided in the confirmation email were clear and explanatory. The car was really clean and in good condition, and it had CarPlay as well which is very useful when traveling. I liked that there were no hidden fees or other deposits needed other than the fuel deposit of 92 euro that was refunded on my card in one day after drop-off. Would totally recommend Centauro and would totally choose this company next time in Italy.

Peter Christiansen

We have rented a car for the 3rd time from Centauro. Every time we have been met with kindness and hospitality, from arrival at Siena airport, car rental, drop-off and subsequent transport to the airport. The prices are reasonable and the cars are in good condition. We recommend Centauro to anyone who needs to rent a car in Pisa. We have previously rented through the airline compagny. but will rent directly from Centauro in the future.

Katarina

Easy transfer to and from airport. Super ftiendly and helpful staff. Great price and great pool of cars. Got upgraded to newer and bigger model car for free. Very happy

IsiomaRO

Car provided for my one week rental. The car was clean and in excellent condition. The service provided by staff was great. It was easy to locate the office in the airport and fairly smooth to return the car at the airport after rental. I would use Centauro again.

Ivana Krmpotić

Huge thumbs up for both the lady at the front desk, as well as the shuttle driver. Our flights were badly scheduled (arrival at 22:30 and departure at 8:05), but the staff was super approachable and responsive on our pick up and drop off time. They even arrived earlier to work so we wouldn't miss our flight. 👏

Nick O'Regan

Great experience with Locauto at Catania airport. I would definitely use these guys again. Fabulous customer service and great little cars. A bit more expensive that their competitors but you get what you pay for.

Bogdan Rangelov

I am extremely happy with the service we received at the Bologna Airport office. I had booked a class B vehicle due to lack of availability for a bigger car and I asked if there was a chance for an upgrade once we arrived on site. The staff were super nice and really helpful with big smiles, they gave us an opportunity to upgrade for a small fee and offered us a choice between a couple of bigger models even though technically they weren't available for booking. The car we chose was perfect as it had enough room for 3 suitcases and party of 5 people. I am really thankful!

elGriego NET

10/10 At first when I arrived late night, the stuff received me with a huge smile and made me feel really comfortable. Manos was the guy that attended me made the process smooth, polite, explaining me all the necessary. In addition the car that they gave me was in excellent condition! What else could I ask?… You must be very proud of the fantastic and professional stuff that you have in your office. I wish all the car rental experiences were as marvellous as this one! Congratulations for such a professional and excellent stuff! I mean they are AWESOME! Thank you! Thank you! Thank you! And obviously 1000% recommended this office! || elGriegoNET

Manuel Diego Romero Vásquez

I had an outstanding experience with Centauro in Thessaloniki! The car was in excellent condition, spotlessly clean, and performed perfectly throughout my rental period. The team at the Centauro office was incredibly kind, professional, and helpful, making the entire process smooth and enjoyable. What impressed me the most was how easy it was to extend my rental through their user-friendly website. Exceptional service all around—I highly recommend Centauro for anyone looking for a hassle-free car rental experience!

gamzebas

All about the service was very good. The car was new, clean; staff was kind and helpful. We did the reservation via Centauro web site. This helped a lot to avoid unnecessary details and misunderstandings which we had experienced before with other companies. Recommended.

marta borowka

This was the best experience with car rental ever! The car we've got was completely new. Transfer from the airport was very fast and convenient. The check in and check out was faster than getting takeaway coffee, but the most important was the kindness we had experienced from Harris and his Manager. Our flight was cancelled and they helped us managed everything. Highly recommend!

aaa

Thanks a lots for all the staff,they are really professional guys! We rent a small car and they give as a better ,new one,next level,with only 7 km on board...amazing! Next time for sure we 'll choose them as well ! Thank you,Centauro's guys!

andreas-ilias alexakis

excellent car rental service! no waiting time to pick me up from the airport, the car was super clean and brand new (hybrid with minimal consumption), the staff in Santorini was super friendly and professionals. highly recommended!

Angel Stalev

As usual, I made my reservation exactly 0 seconds after I saw a Centauro in Rhodes. And it was the best choice, with excellent price, and wonderful staff, very kind and smily. The shuttle was fast and on time.

Livia

The service was fantastic and the staff very helpful! The car I rented was great and almost brand-new. I would highly recommend Centauro at Kefalonia Airport.