Reviews Centauro Rent a Car

At Centauro Rent a Car, we pay special attention to the comments made by users in order for us to constantly improve on the value for money of our car hire service.

How does Centauro collect these reviews?

There are plenty of platforms for people to submit a review, Google and Trustpilot being the most popular. At Centauro Rent a Car we make a great effort to respond on a daily basis to every single review and comment that we receive from users. That's our motivation to help improve and provide a better customer service.

Take a look at this selection of the Centauro Rent a Car Reviews and opinions from users at our offices in Spain, Italy, Portugal & Greece. (*)

Reviews in Spain

julia liddell

I have been hiring cars from Centauro car hire for probably 20 years. Friendly, reliable and offer a great price

(5 / 5) 31/12/2024 00:53

Sanja Ušljebrka

The service was excellent! The car pick-up and drop-off process was very simple and hassle-free. The fuel deposit was refunded to my account the same day. They also have a great selection of new cars. Highly recommended!

(5 / 5) 21/12/2024 14:22

Галина Шорникова

I was very pleased with the service. The Centauro team made me feel welcome. The car was ready at the agreed time, spotlessly clean, and with a full tank of fuel. All the necessary documents were conveniently sent to my email, so I didn't have to search for them in the car. Upon returning the car, they kindly gave my husband and me a lift to the nearest metro station, which was very convenient. Highly recommended!

(5 / 5) 09/01/2025 20:21

Claufius Gramm

Competent Service and Trustworthy. The price on the website is what you get. No additional costs. Better go here and take a taxi to the airport.

(5 / 5) 07/11/2024 16:15

Kurt Shuler

The staff at the Valencia Train Station Joaquín Sorolla are very professional and efficient, the best I have experienced at any rental car company (I have rented cars at least 200 times in my life). I have rented from this office over 5 times and the team there has been consistently helpful and fast.

(5 / 5) 03/12/2024 20:19

Laurens Janssen

First, we booked the car in category F4A (intermediate SUV) directly from the Centauro website one month in advance. The price was EUR 406 including the premium package for 8 days rental and was a discount of EUR 54 over the normal price. Why do I give a price? If you start looking for a car in Mallorca, you get many prices for the same car and platforms or travel agents sometimes charge more. Second, we scanned all our details (passport driver's license) in the Centauro ID which you can create online. This eventually speeds up the process when you're collecting your car. Another thing is that it's very difficult to miss the location where the shuttle is located. Walking towards the parking garage you see all the shuttles buses from the rental agencies on your right, just before the entrance of the parking lot. Our shuttle bus was parked nearby and is easy to spot given the yellow colour. We were lucky and could hop on the bus as the driver waited. After a few minutes (and when the bus was full) he drove us to the Centauro parking lot next to the airport (and conveniently next to the Repsol petrol station). We went into the office and were fortunate to have only one person before us. The staff speak English (at least the employee we had) but as we speak Spanish we switched to Spanish. As we already scanned our documents, the employee quickly checked the passport and driver's license and asked for the deposit for fuel. If you read the conditions before , you know they're going to ask for this deposit (thus why some people get excited over this, I don't understand). The employee quickly provided us the keys and the place where the car was located. You book a car category, thus the car you get doesn't need to be the same as the car advertised. In our case, the Skoda Karoq turned out to be an Opel Garland. However both are in the same vehicle class (F4A, intermediate SUV Automatic). The car was spotless from the outside and also the interior was completely clean. We did notice some small scratches on the car but filmed and made photographs of everything. Moreover, the car was indeed completely full of gas and on we went. As we needed to pick someone else up from the airport we went to the, by the Centauro employee recommended place. We didn't have any issues with the car thus didn't need to contact Centauro during our stay. They provide a small leaflet with the most important traffic rules and I would recommend reading it as there are cameras checking for speed on the island and one can easily park in a place where it is not allowed. After our holiday we drove to the Centauro parking lot. Just before you're there, there is a petrol station where you can fill the car up till it's full. We did this and drove to the Centauro parking lot. After we parked the car, a Centauro employee looked quickly and told us almost immediately that everything was OK and that we could head for the shuttle bus, which was waiting. The whole process took only a few minutes before we were in the shuttle but to the airport. In short, we had a very pleasant experience with Centauro in Mallorca and would recommend them. Moreover, I would recommend booking with them directly and take the premium option as without you need to post a bigger deposit. Personally the few extra Euro was worth the hassle. Moreover, if you take premium, you get one additional driver for free (something which costs a lot at some other car rental agencies). Also check if rates have changed as it seems that rates can be much lower if they have an offer (and I noticed that these offers also change regularly)

(5 / 5) 13/08/2024 21:01

Tim De Cubber

I have rented 3 times with Centauro Ibiza and everytime went flawless. I always booked directly via them and took the full cover. Luckily I did because the last time I scraped the side of the car against a concrete pole. Resulting in a lot of cosmetic damage. Because I had the full cover I did not have to pay anything and they were not angry when I brought the damaged car back. Would recommand.

(5 / 5) 13/01/2025 10:33

Dave

Very good experience picking up at Alicante Train Station and returning at Alicante Airport. Quick and efficient pickup and return. Very friendly staff. We booked directly through Centauro website to include full coverage with no excess and no deposit, additional driver, and road side assistance since we were renting for a month. These are all inclusive in Centauro rentals but most other car hires charge extra for them. The overall cost was a little more but within reason and we were fine with it. Would definitely recommend.

(5 / 5) 12/01/2025 14:00

Nick Rowan

Excellent service. Friendly. Efficient. Car in great condition. The minibus driver even ensured to drop us back at the airport beside the trolleys as we had heavy luggage.

(5 / 5) 10/11/2024 16:42

Gregor Fartek

Amazing car rental! Book the premium package (which isn't expensive at all) and you're fully set without any headaches. Amazing staff as well and great cars as well!

(5 / 5) 16/01/2025 11:52

Yoav Yeger

I've used Centauro Car Hire at Malaga Airport several times, and each experience has been excellent. I've even recommended them to friends and family, and they've had great experiences too! Their cars are always new, well-maintained, and in perfect condition, which is a huge plus. The return policy is absolutely fantastic and makes the whole process so much easier. The staff are always friendly and welcoming, adding a nice personal touch to the service. They also offer convenient transportation from the airport to their location, which makes the whole experience smooth and stress-free. Highly recommend Centauro for a reliable and pleasant car rental experience!

(5 / 5) 01/11/2024 09:12

Krum Petachki

My personal experience was great. I was well informed, staff was really helpful, car was in a good condition. Thank you for a easy and pleasant transaction I will definitely use Centuro again.

(5 / 5) 14/01/2025 18:19

Walnut

Recently rented a car here for 3 days. Excellent value, easy complimentary transfer both to and from the airport about 5 minutes drive away. The car I originally booked was not available but I was upgraded to an even better vehicle. Friendly and efficient staff also.

(5 / 5) 07/12/2024 09:02

Rick Dodds

Great car, staff, price. How often do I have no complaints about a car rental? As an American non-Spanish speaker it was all very easy. No hassles at all.

(5 / 5) 03/11/2024 15:52

Riaz Sanatian

First time I used this company to hire a car in Spain; Madrid airport. Excellent service! The car was in very good condition and the staff were friendly, helpful and efficient. and they did not try to hassle me in to buying all sorts of insurance cover! A no fuss honest car rental company. I will certainly use them again.

(5 / 5) 26/11/2024 16:46

David Castro

I had a great experience with Centauro. I needed a car for a day trip and I completed the whole process from the phone and in 5-10m, from the account registering to the full confirmation. I also signed up in a matter of minutes to Fastkey by providing digitally my ID and that was the best decision ever. When I went to pick up the car directly to the parking lot I realized how much time I saved after I glanced at a big queue in the offices. I also returned the car in the same way and only invested 5m returning the keys. Overall a really great experience and I will definitely repeat.

(5 / 5) 28/12/2023 22:12

sharone fajardo

The best car rental ever -- in all aspects! I'm so happy with it that I will never consider other car rentals ever!

(5 / 5) 13/05/2024 08:39

Garreth Nunn

My insurance gives me a substitute car if my car needs to go into the garage and last week I needed to use that service. The first time I have ever used Centauro and the experience was great. Attended by an extremely nice gentleman in reception, who explained everything perfectly. The car was perfect and extremely clean and it was brand new. Brought it back and it was the same. Great service, everything clearly explained and no problems at all. Recommend them highly

(5 / 5) 28/09/2022 18:50

Lourdes Mera Sanchez-Rubio

I have been delighted with the attention and with the rented car! According to what I needed! I recommend it! It has been through the Mutual!

(5 / 5) 21/07/2021 18:23

Mark Vasey

Very helpful, clear and fast. Would recommend!!

(5 / 5) 24/01/2022 13:05

Mirza Zeeshan Baig

Better cars, reasonable price great customer service.

(5 / 5) 22/11/2024 20:38

Jennifer Wilson

Perfect a great place to hire a car. Good prices excellent attention

(5 / 5) 07/06/2024 08:18

Álvaro Montes

Muy accesible el parking, es sencillo el sistema Smartkey para recoger y devolver el vehículo. Vehículos en muy buen estado y nuevos

(5 / 5) 18/08/2024 11:01

Mags Nik

My best car-rental experience so far. The booking procedure on there website is very simple, had by far the best options to choose from, I did appreciate the possibility to upload all the documents before hand to speed up the procedure. Very friendly staff at the office, very quick. The full coverage insurance was already included in the price, which I find just amazing, absolutely hate this part debating over which insurance to pay. Also no need to turn into sherlock holmes and look for any scratches with my portable microscope. The car was clean, new, in perfect shape, with built-in navigation, only car play didn't unfotunately work. We paid 103€ deposit for the fuel and you are free to return the car with how much fuel you wish, no need to bother refueling if you are in a hurry, the will simply refund you less. We did return in the center of the city and simply parked the car in parking lot and dropped the keys in a box. Absolutely perfect.

(5 / 5) 18/09/2024 17:49

Agata

The office near the Abado train station was easy to find. The cars are parked nearby, at the Arenal car park (section reserved for Centauro, very well indicated both in the stairs of pedestrian access and for the car access!!). We were offered the exact same car that we reserved (which was a first for me). The process was really fast and easy, and indications were super clear. It is possible to leave the car keys at the car park (often presided in person by a nice lady) or return them at the office, which closes pretty late at 22:00.

(5 / 5) 07/01/2025 19:26

Maru Garre

Our experience hiring a car could not have been better. Everything was organised quickly and with everything very well explained. The car was spotless and smelled really well. We had no problem whatsoever and the car drove nice and smoothly. The attention was perfect. I can't praise it enough!!!

(5 / 5) 23/10/2024 19:04

Michael Weihrauch

Service at the station extraordinary friendly and helpful. Although booking on website on short notice night before everything works well. Price favorable including fully insurance.

(5 / 5) 02/12/2024 19:55

Rennie Debattista

Rented a car for 5 days and got picked up from the airport with their shuttle bus, only waited about 20 mins. Collecting the car at the office was very efficient and were soon on our way. Very good quality car, just like new. Dropping off the car was also easy and again taking us back to the airport on their bus.

(5 / 5) 30/09/2024 18:22

Stefanos K.

We booked a car through the website, chose the full option with no deposit. There was no waiting time and the stuff were quite helpful. The car was fairly new, everything went as planned. Overall we are quite satisfied, would definitely recommend.

(5 / 5) 27/11/2024 07:00

Reviews in Portugal

Djany Costa

I recently rented a car from Centauro, and I'm thoroughly impressed with their service. From start to finish, the process was seamless. The booking was straightforward, and I received clear communication regarding pick-up instructions. At the pick-up location, the staff were professional, friendly, and efficient. The car I received was in excellent condition—clean, well-maintained, and exactly as described in the booking. It made my trip so much easier and enjoyable! The return process was just as smooth, with no hidden charges or surprises. I appreciate their transparency and competitive pricing. Centauro truly offers great value for money, and I wouldn't hesitate to recommend them to friends and family. I'll definitely use their services again for future trips!

(5 / 5) 19/12/2024 20:21

Robertas Buozius

I'm normally don't leave reviews, but this time I have to . Collecting from airport top class , also regarding the car it was clean , almost new and with full tank of fuel. Don't want to say much, but the actual person in office will know what I'm talking about 'fiat 500 convertible” our kids really enjoyed thank you so much for going extra mile to make a customer happy.

(5 / 5) 10/01/2025 14:33

Anke Somers

I am always very pleased to rent a car with Centauro Porto Aeroporto. Very good and quick service, not needing to worry about anything. I drive 'automatic” and they have a nice range of cars. Last summer, there was something with the board computer and I could just pass by and switch cars without any fuss. Shuttle service also works very well. Looking forward to my next trip!

(5 / 5) 05/01/2025 20:37

Hehe

Super happy with everything! We rented a car from their website with full coverage and only had to give a 100€ deposit for the gas which we got back at the end. Everything went super smooth. We booked a fiat 500 but got a new ford focus instead.

(5 / 5) 04/10/2024 16:30

Reviews in Italy

Daniel Binau

I love Centauro! By far the best car rental agency I have ever used. It's a flawless experience every time, and their staff always goes the extra mile for the customer. I am so happy Centauro exists. I use them every chance I get, and always recommend them to friends. Steer clear of other agencies and just use these guys every time.

(5 / 5) 14/01/2025 08:25

Денис Стоянов

Centauro Rent a car we love you! ❤️ Second time rent with you, and the third on December and I can't wait. The best rent a car company in Italy! To rent a car without excess with a small deposit for the fuel it's just 100% perfect. Just to inform the customers ⚠️ if you rent a car directly with the local company you're smart, if you rent a car with a broker so that's not the smartest think that you can do. I understand you you're on holiday, you want to save money from everything, but you're make reservation to the broker and there's a rules and conditions that you need to read. Writing bad comments without understanding anything or being guilty of something and then blaming the company for doing their job properly is a bit dumb. Thank you!

(5 / 5) 29/10/2024 01:01

Q kwan

Rented cars for holidays in Italy with them 3 times in these 2 years. Overall satisfactory and pleasant experiences. It is cheaper than those bigger firms though those bigger ones offer more models to choose from. If returning cars at different places, may not be the best option. Car rental counters not at airport terminal but their vans picking up clients are frequent; simply wait at the car park at the exit of T2 Malpensa. Easy to spot on. Will book again with them.

(4 / 5) 27/11/2024 11:31

Alexander Kurchin

Great car rental company! They have great, high quality cars, I had a new Ford Focus with all the electrical assistants. Pick-up and drop-off were very swift and paper-less. The company also provided a comfortable airport transfer. Highly recommended

(5 / 5) 29/12/2024 14:22

Paul H

Centauro Rental Car in Pisa ( close to the airport) delivers a seamless and exceptional car rental experience that far exceeds expectations. From the moment you arrive, their team greets you with professionalism and efficiency, ensuring a smooth and hassle-free process. The fleet is modern, meticulously maintained, and offers a wide variety of vehicles to suit every traveler's needs, whether you're exploring the rolling hills of Tuscany or navigating Pisa's historic streets. What truly sets Centauro apart is their attention to detail and customer-centric approach. The cars are spotless, the paperwork straightforward, and the team always ready to provide helpful travel tips or advice on local attractions. Transparent pricing and no hidden fees add to the peace of mind, making it a trustworthy choice for travelers. Conveniently located near Pisa's main transport hubs, Centauro makes picking up and dropping off your vehicle a breeze. For those seeking reliability, quality, and outstanding service, Centauro Rental Car in Pisa is a top-tier choice that guarantees a worry-free journey through the stunning Italian countryside. Highly recommended!

(5 / 5) 08/01/2025 17:08

Wojciech

My first experience with Centauro and I couldn't be more satisfied and pleased with their service. The pick-up and return was fast and easy. No waiting time for the bus at the airport, it was waiting for us instead. The pick up process took less than 10 minutes. The car in a very good conditions and as advertised on the website. The return was also easy and quick. The fuel deposit returned on the following day upon my departure from Sardinia which makes the company very reliable and thrustworthy. The staff was friendly and approachable. Overall I had a great experience with Centauro and would recommend to anyone willing to rent a car in Sardinia. Great job guys! Your are awesome!

(5 / 5) 24/10/2024 10:29

SuperLiconic

It's my 3rd time with Centauro ( first in Olbia) and always good experience. I'm choosing this rental over the cheapest ones reccomended by car rental brokers to avoid bad surprises. Thank you again Centauro. BTW I'm still at the airport and my deposit is already back into my account.

(5 / 5) 21/10/2024 18:02

Stefan Anhalt

We had a small Hyundai i10, and it ran smoothly without any issues. The service was great, and Alex was very friendly. Communication was excellent, and I would definitely recommend this service. After returning the car, Alex even drove us to the train station, showing genuine friendliness and helpfulness throughout the entire experience.

(5 / 5) 12/12/2024 12:27

Maurizio Camilleri

Friendly welcome from 2 Ladies at the desk. Fast check in. Nice upgraded car and also no problems on return. Car was booked with full insurance. Thank you

(5 / 5) 13/01/2025 04:22

Aleksandar Petkovski

I read different staff on this forum, and some people were saying they didn't have very pleasant experience with Centauro. My experience was great! Rented a car for a week, from getting it, to returning it everything was fair and honest. The shuttle bus transfer from the airport to their garage works seamlessly. Their value for money ratio is perfect. Though I have rented a car not directly from Centauro, but through a car renting platform, they were still very professional. I suggest it would be better if you make a reservation directly on the Centauro web site.

(5 / 5) 11/01/2025 14:52

Reviews in Greece

Laurynas Dailide

Rented multiple times and will do it again. Very good fleet of almost new vehicles and reasonable prices. My favorite is Dacia Duster with LPG - tons of space and even cheaper to drive than a small diesel car.

(5 / 5) 11/01/2025 21:31

Manuel Diego Romero Vásquez

I had an outstanding experience with Centauro in Thessaloniki! The car was in excellent condition, spotlessly clean, and performed perfectly throughout my rental period. The team at the Centauro office was incredibly kind, professional, and helpful, making the entire process smooth and enjoyable. What impressed me the most was how easy it was to extend my rental through their user-friendly website. Exceptional service all around—I highly recommend Centauro for anyone looking for a hassle-free car rental experience!

(5 / 5) 11/12/2024 19:07

Nicolas Gianniou

'Exceptional service and a fantastic experience! The fleet is made up of well-maintained, new cars, and the team is incredibly responsive and professional. We had an amazing week in Creta, enjoying every ride with our car. A big thank you to everyone involved – we can't wait for our next trip to one of your other destinations! Highly recommended!”

(5 / 5) 29/12/2024 20:23

konstantinos dezes

It's the second time that I choose Centauro for renting a car in Chania Greece. I was fully satisfied as the first time. Harris (employee) and Vassilis (office manager) are great. They gave me useful information concerning my visit in Chania. They were, kind pleasant, friendly and eager to serve us. The car was extremely clean and the working codition was excellent. ' Centauro ' keep up the great job. I will definitely choose Centauro again in the future for renting a car.

(5 / 5) 14/01/2025 15:07

Bogdan Paul

1st of all read their requirements & what to have on you on Centauro owned site. (if you're renting via a 3rd party app) A shuttle took us from airport to the Centauro Placement (also at the end of the stay we got transported back to airport as well) where we got the car as payed for but not before aligning on the insurance (where we got some options to pick on) & the safety money reserved in case we don't give the car back as we received it with full tank (which makes sense). As an overall experience with Centauro is great and totally going to search for them 1st if we will rent a car in future. They are professional and doing their job as they should. Car was an Opel Corsa newer models, looking great and feels really great. In short as long as you take care of the car you rented basically they are taking care of you 😅💪😎 all deducted money/sums are returned safely to you, this depending of your bank it may take a day/s.

(5 / 5) 22/09/2024 19:04

andreas-ilias alexakis

excellent car rental service! no waiting time to pick me up from the airport, the car was super clean and brand new (hybrid with minimal consumption), the staff in Santorini was super friendly and professionals. highly recommended!

(5 / 5) 01/11/2024 05:24

Angel Stalev

As usual, I made my reservation exactly 0 seconds after I saw a Centauro in Rhodes. And it was the best choice, with excellent price, and wonderful staff, very kind and smily. The shuttle was fast and on time.

(5 / 5) 21/07/2024 19:21

Livia

The service was fantastic and the staff very helpful! The car I rented was great and almost brand-new. I would highly recommend Centauro at Kefalonia Airport.

(5 / 5) 27/09/2024 11:59

*Centauro cannot guarantee that the opinions and reviews collected on third-party platforms correspond in all cases to clients who have used our services.