The offices of Centauro Rent a Car in Italy have obtained Aenor’s 'Quality Management' certificate.
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Centauro Rent a Car receives the ISO 9001: 2015 certificate for its “excellence in customer service” in Italy.
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This Quality certification applies to the 9 branches located in the destinations most visited by tourists: Rome, Milan, Bergamo, Pisa, Olbia, Cagliari, Palermo, Catania
Our offices in Italy have obtained the Quality Management certificate (ISO 9001: 2015) - from AENOR - in recognition of their “excellence in customer service”. Currently, Centauro Rent a Car has 9 offices in the Italian destinations most visited by tourists: Roma Ciampino, Roma Fiumicino, Milan Malpensa, Bergamo, Pisa, Olbia and Cagliari (Sardinia), as well as Palermo and Catania (Sicily).
This quality certification is granted in a record time, since Centauro Rent a Car opened shop in the transalpine country just 1 year ago. Nine new offices have opened in urban and coastal destinations, in some of the country’s most emblematic locations.
"For our company, the AENOR certification is an occasion to celebrate. We appreciate the involvement and results achieved by our Italian team to consolidate the quality standards that allow us to offer the best customer service in any of our international offices in record time. The achievement of the certification invites us to remain committed to continuous improvement and the pursuit of excellence in customer service, as well as in the improvement of our products and services, in a highly competitive environment" says Diego Villalgordo, Chief Operating Officer of Centauro Rent a Car.
In addition to Italy, Centauro Rent a Car holds the Quality Management certificate (ISO 9001: 2015) in the branch networks of Spain and Portugal, with a total of 20 offices, in addition to the company's headquarters, located in Finestrat (Alicante), since 2017.
Centauro Rent a Car’s international expansion plan includes new openings in Greece, where new offices were inaugurated in 2019, in destinations such as Athens, Thessaloniki, Chania, and Heraklion, in the tourist island of Crete. Centauro aims to obtain quality certification for these new branches, in order to keep its commitment to quality and good customer service.